The company installed Avaya IP Office solution, a full-featured,
all-in-one voice and data communication system designed for small and
mid-sized companies and for branch offices of larger firms, and Avaya
Communication Manager, the company's IP telephony software platform which is a
core part of the MultiVantage(TM ) suite Communications Applications.

About Coamo Agroindustrial Cooperativa
Coamo Agroindustrial Cooperativa is a farming cooperative with
headquarters in Campo Mourao, Parana, Brazil.3% of the grain and fiber produced in Brazil.

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"The lack of a traditional fee schedule
and the apparently lower use of medical cost containment mechanisms
may have contributed to the increasing medical costs.

Another benefit of using IP Office at Coamo is the
possibility to manage all 90 sites directly from a central location. For more information visit the Avaya website:
http://www.

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With annual revenues of US 1.

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Coamo, an Avaya customer since 2002, upgraded its communications
network by installing 68 Avaya IP Office units, the largest implementation of
its kind in Brazil, for sophisticated voice and data network capabilities,
increased flexibility and reduced costs.
Avaya provides communication solutions and services that customers such as
Coamo can use to integrate intelligent communications into core business
processes, helping companies derive greater value from their communications
infrastructure by making people more productive, processes more intelligent."

About Avaya
Avaya Inc .

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The study reported that 53
percent of injured workers were issued their first indemnity checks
within 21 days of injury.

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Overall Workers' Comp Costs per Claim Remained Low

Workers' compensation average costs per claim in Wisconsin grew
eight percent in 2002, following two years of double-digit increases,
according to a new study by the Workers Compensation Research
Institute (WCRI). Richard Victor,
executive director of WCRI.
"This solution enables Coamo to make calls between our 90 branch offices
by dialing only the extension number, which significantly reduced our
expenses ," said Covessi.

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In addition, the study found Wisconsin's benefit delivery expenses
per claim - the costs of delivering medical and indemnity benefits to
injured workers - were among the lowest of the 12 states studied,
about 50 percent lower than the study median.
The percentage of claims with more than seven days of lost time
that were paid within 21 days of injury increased by one percentage
point after a period of decline.
The average benefit delivery expenses per claim in Wisconsin grew
rapidly for the fourth consecutive year, mainly driven by an annual 9
to 16 percent growth in medical cost containment expenses per claim.
"We were already users of convergence technology . "IP Telephony has already showed us all
the benefits of its applications and capabilities including flexibility,
mobility and cost reduction.
"Avaya's IP Office solution provides many benefits to its customers, such
as simplified maintenance, centralized management, online monitoring, improved
security, enhanced call routing, and the capability to link many sites
together," said Andre Ceciliano , director of Small Medium Business Solutions
for Avaya Brazil.

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Lump-sum settlements are agreements that typically close out a
workers' compensation claim and result in a single payment to the
worker .-based WCRI were California, Connecticut,
Florida, Illinois, Indiana, Louisiana, Massachusetts, North Carolina,
Pennsylvania, Tennessee and Texas. designs, builds and manages communications networks for over 1
million businesses worldwide, including over 90 percent of the FORTUNE 500(R).
Focused on businesses large to small, Avaya is a world leader in secure and
reliable Internet Protocol (IP ) telephony systems and communications software
applications and services.

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Wisconsin Workers' Compensation Costs Per Claim Continued Upward Trend New WCRI Study Reports

The study, CompScope(TM) Benchmarks for Wisconsin, 5th Edition,
provides a meaningful comparison of the workers' compensation systems
in 12 large states on key performance measures such as benefit
payments and costs per claim, timeliness of payments and defense
attorney involvement by analyzing a similar group of claims and
adjusting for industry mix, wage levels and injury type., Canada, Australia and New
Zealand as well as several state labor organizations.

servies consolidating

These costs have risen 12
percent per year on average for the most recent three years studied,
the report said. Key reasons included
lower than typical medical cost containment expenses per claim and
less frequent involvement of defense attorneys.
The study also reported that average indemnity benefits per claim
with more than seven days of lost time were lowest in Wisconsin -55
percent lower than the 12-state median.
"We were seeking a competitive solution that would enable the migration to
IP Telephony, while allowing us to use our existing equipment," said Francisco
Covessi Junior, head of the Technical Support Department of Coamo. The association with
Avaya is extremely important for Coamo since they met all of our requirements
to update our network to meet our business communication needs," said Antonio
Satoshi Shima, IT manager of Coamo.

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SAO PAULO , Brazil, Avaya Inc. Our goal is to continue the migration of all the
company's equipment to IP Telephony ," said Covessi." The company employs 19,000 people in 53
communities in Parana, Santa Catarina and Mato Grosso do Sul States and is
responsible for 3.
The company's focus is to support the production process of grains and
fibers of their partners and add value to their products.

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"The solution has already proven to be attractive to many
customers who are seeking an integrated communication solution that enables
increased productivity, reduced costs and, improved business results.

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Business Editors

CAMBRIDGE, Mass.
Contributing to these lower indemnity costs per claim were shorter
duration of temporary disability payments per claim, a smaller
percentage of claims with PPD/lump-sum payments and among the lowest
average PPD/lump-sum payments per claim among the nine non-wage loss
states - 43 percent lower than the 9-state median.
Driving the convergence of voice and data communications with business
applications -- and distinguished by comprehensive worldwide services -- Avaya
helps customers leverage existing and new networks to achieve superior
business results.

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Its members include employers, insurers, insurance regulators and
state administrative agencies in the U.wcrinet.

Cooperatives (also called co-ops) are a form of business ownership that is practiced all over the world.

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Other cost drivers included rising benefit delivery expenses per
claim and growth in average indemnity benefits per claim - wage
replacement payments for lost -time injuries.
In addition to Wisconsin, the other states in the study conducted
by the Cambridge , Mass.

Coamo Implements IP Telephony Solution from Avaya to Connect People and Processes at 90 Locations Throughout Brazil

wfc stakeholder

"
Wisconsin was among the fastest of the states studied in getting
indemnity payments to injured workers.org

Businesses of
all sizes are adopting this rapidly emerging technology which includes
features such as call forwarding, conferencing, voice messaging and other
applications to enhance the capability of their communications network and
reduce costs.avaya .com.

Visual Arts: groups of artists, both living and working together.

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S.

To purchase the report, visit WCRI's web site at www.6
billion, Coamo is the biggest private company in Parana State and the 60th
largest company in Brazil, according to the Exame magazine ranking of the
"Biggest and Best Companies in 2005.
Coamo occupies the 30th position of all Brazilian export companies and the
first place in the Parana commodities exportation ranking.

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The study attributed the lower cost per claim in the state to
lower medical costs per claim, shorter duration of temporary
disability , and lower indemnity benefits per claim, as a result of
quicker return to work by injured workers and fewer payments for
permanent partial disability (PPD) and lump-sum settlements.
The study pointed out that the average indemnity benefit per claim
increased at a rate of about six percent each year from 1998 to 2002
with the exception of an 11 percent rise between 2000 and 2001, driven
by a one year increase in the duration of temporary disability and an
increase in the percentage of lump-sum claims with no periodic PPD
payments.
IP Office delivers converged voice and data; analog, digital and IP
telephony, in addition to traditional PABX applications -- Voice Mail,
Automated Attendant System, as well as Unified Communication, Contact Center
and CRM applications.

operatives stakeholder

Injury reporting improved over the
study period, as seen in most of the study states.
IP Telephony is software -based technology that uses the voice over
Internet Protocol (VoIP) to transmit voice over a data network.

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"Overall costs per claim in Wisconsin were low, but the rapid rise
in medical costs per claim continued," said Dr.

Most cooperatives adhere to seven principles:

Voluntary and Open Membership
Democratic Member Control
Member Economic Participation
Autonomy and Independance
Education, Training and Information
Co-operation among Co-operatives
Concern for Community

Co-ops include:
Agricultural: farms, feed suppliers, and seed banks.

operative opnet

The major factor behind the increase was rapid growth in medical
costs per claim for the treatment of workplace injuries that resulted
in more than seven days of lost time.
Notwithstanding these rising costs, the average cost per workers'
compensation claim in Wisconsin was among the lowest of the 12 states
in the study, 42 percent lower than the median study state. Once the payor received notice of injury,
the speed of payments in Wisconsin was among the fastest of the 12
states studied.
The Workers Compensation Research Institute is a nonpartisan ,
not-for-profit membership organization conducting public policy
research on workers' compensation , healthcare and disability issues.

Computer and Internet: ISPs, web hosting, and computer design collectives
Energy: utility companies and power providers
Financial: banks , credit unions, investors, insurers, and mortgage brokers
Food Cooperatives: health-food stores and bulk food sharing programs
Housing: housing cooperatives and intentional communities .

ops operatively

Coamo plans to replace the entire PABX network of the company with Avaya
IP equipment in the next few years.

bromyard servicegroup

Coamo has an
industrial park that is formed by four industries: a soy crushing; refinery
for soy oil; margarine and vegetal fat industries and a cotton and wheat mill.

stakeholder adhere

(NYSE: AV )
a leading global provider of communications applications, systems and services
for businesses , today announced that the Coamo, Cooperativa Agropecuaria
Mouraoense [Agricultural and Livestock Co-operative Society of Campo Mourao],
has installed an IP Telephony solution that connects 90 offices and an
industrial park throughout Brazil, including Coamo's headquarters in Campo
Mourao.

The most common types of cooperatives are worker-owned and consumer-owned.

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