Customers
will have the ability
to integrate and deploy Skype along with any number of
other on-demand applications via the AppExchange
to an existing Salesforce
implementation.
"Our work with salesforce.com.
goldmine chordiant
-- Inbound
integration with screen pops. SkypeIn(TM) provides users with a
traditional phone number that
their contacts can call and connect to
the user via Skype, regardless of location.com.com
About Siebel Systems
Siebel Systems, Inc. Siebel Systems assumes no obligation to update
the
information in this press release.achiever goldmine
Integrated via one click to SkypeOut(TM),
this service
provides an inexpensive way to call out from Skype to
landlines and mobile phones within Salesforce
.com customer,
partner and developer community available with just a click.com's world-class training
, support, consulting and
best practices offerings. Other names used may be trademarks of their respective
owners.
maximizer siebel
"The
availability of Skype within Salesforce enables salesforce.appexchange. Presence
will be an important tool
for initiating contact with customer and prospect contacts knowing
that
they are already online and available.com manages customer information for
approximately
18,700 customers and approximately 351,000 paying subscribers
including Advanced Micro Devices (AMD
), America Online (AOL), Automatic Data
Processing (ADP), Avis/Budget Rent A Car (Cendant Rental Car
Group), Dow Jones
Newswires, Nokia, Polycom and SunTrust.scaleable netsuite
The move will
voice-enable all applications
that are available on the AppExchange.com extends the power of Skype to the on-demand
business community
," said Niklas Zennstrom, Skype CEO and co-founder.com , or call
1-800-NO-SOFTWARE., San Francisco
,
California. In addition,
izmocars required a solution that could be tailored to provide
in
-depth functionality to support the company's business growth.sec. and may be
registered in certain
jurisdictions.ecrm instantaneously
Skype is
available in 27 languages and is used in almost every country around the
world. Any unreleased services or features
referenced in this or other press releases or public
statements are not
currently available and may not be delivered on time or at all. Tight integration
with
Siebel sales force automation (SFA) capabilities means that sales
people will have access
to service issues reported by customers.
Siebel is a trademark of Siebel Systems, Inc.maximizer ecrm
The integrated
offering empowers the salesforce.com, its customers and partners that are now available on the
salesforce
.com to an entire business,
letting them manage and share all of their company information on-demand
. The company's Salesforce suite of on-demand
applications enables customers to manage and share all
of their sales,
support, marketing and partner information on-demand.initio ecrm
com customers and
subscribers
to make and receive free unlimited Internet calls worldwide to
contacts directly within their Salesforce
instance."
Skype for AppExchange is one of more than 150 application listings created
by salesforce
.
Skype for AppExchange:
Skype for the AppExchange delivers enhanced communications
features,
including global outbound one-click voice calling, integrated inbound calling,
presence
, instant-messaging and multi-chat, directly within Salesforce.com customers now have access to new
applications
that bring the benefits of salesforce.appexchange.
NOTE: Salesforce.izmocars Gains Insight
Predictability and Efficiency to Drive Business Results with Siebel CRM OnDemand
newz siebel
com on-demand solutions
."
"Just as salesforce. AppExchange can be
found at http://www.com has
headquarters in San
Francisco, with offices in Europe and Asia, and trades on
the New York Stock Exchange under the ticker
symbol "CRM". The
company was looking for an offering that could be deployed swiftly and
could
provide basic sales force automation capabilities.
With more than 4,000 customer deployments worldwide
, Siebel Systems
provides organizations with a proven set of industry-specific best
practices,
CRM applications, market-leading analytics products, and
business processes, empowering them to consistently
deliver superior
customer experiences and establish more profitable customer
relationships.ecrm scaleable
com
Customers, Subscribers and Partners
SAN FRANCISCO, Salesforce.com
Salesforce. AppExchange
,
salesforce. This insight helps us predict what our
needs will be so we can plan more effectively
. Additionally, reporting and
analytics will support the creation of a daily call report providing
details on how sales representatives are spending their time. Siebel Systems' sales and service facilities
are
located in more than 30 countries. All other product and firm names
mentioned are the property
of their respective owners and are
mentioned for identification purposes only.naylor mappoint
Fastest Growing Voice
Communications Offering Worldwide Now Extended Quickly
and Easily to All Salesforce.com
(NYSE: CRM), the market and technology leader in on-demand customer
relationship management (CRM)
, and Skype(TM), the global Internet
communications company, today announced a Skype-Salesforce integration
that
will be available for free via the salesforce. Skype is an eBay company (Nasdaq: EBAY).
Skype is not a telephony replacement service and cannot be used for
emergency calling. Senior
management
selected Siebel CRM OnDemand after an in-depth evaluation of available
hosted solutions
, including salesforce.crmondemand.conex naylor
Launched today, AppExchange enables
all of these on-demand applications
to be easily shared, exchanged and
installed with one click into any salesforce.
-- "Presence
.com's on-demand platform, allows customers and partners to build
powerful new applications quickly
and easily, customize and integrate the
Salesforce suite to meet their unique business needs, and
distribute and sell
on-demand apps at http://www. Customers who
purchase salesforce. (NASDAQ:
SEBL), a leading provider of
business applications software, today announced that izmocars, a
leader
in Internet tools for enhancing the success of online
automobile retailers, has deployed Siebel CRM
OnDemand to leverage
best-practice sales processes, improve forecasting, and increase sales
effectiveness
."
Owned by Homestar LLC, which belongs to international software
consulting firm the Logix group
, izmocars is a rapidly growing
provider of visually rich animations and interactive tools that help
online auto retailers communicate more effectively with their
customers.goldmine siebel
infoscience goldmine
com AppExchange.com community
to be even more effective, productive and successful while using
salesforce.
Using AppExchange
, companies can easily add any number of new on-demand
applications to their existing Salesforce deployments
, extending their success
and making the full power and creativity of the salesforce.
As of
October 31, 2005, salesforce. Salesforce.com is a registered trademark of, and AppExchange and
Successforce
are trademarks of salesforce.chordiant goldmine
"The power of joining two disruptive computing forces
such as Internet
calling and on-demand software creates entirely new
opportunities for businesses worldwide.
With AppExchange, salesforce. Skype also has a growing network of
hardware and software partners
. Customers can also take advantage of
Successforce, salesforce. "With Siebel's hosted CRM
solution
, we know how many opportunities are in the pipeline and where
they are in the sales cycle. In mid
-2004, the company decided to implement and deploy a
customer relationship management (CRM) solution
because its current
solution was not meeting the needs of the sales force and was too
costly in
terms of IT infrastructure and support. "Our
sales force has to be very efficient in order for us
to be
profitable," Soni said.crm goldmine
(Photo: http://www.com.com account. Skype generates revenue
through its premium service offerings such as
making and receiving calls to and from landline and
mobile phones, as well as
voicemail and call forwarding services.com applications should make their
purchase decisions
based upon features that are currently available.
Siebel CRM OnDemand provided
a fast-to-deploy solution without any
upfront investments in hardware or software, and no additional
maintenance, upgrade, or support costs.infoscience mappoint
In addition to integrated voice calls,
the Skype presence
feature gives the salesforce. This functionality is
joined with computer telephony integration
(CTI) within Salesforce and
Salesforce Service + Support to identify which contacts are calling
,
bring up their records and perform other customer service functions.com.----
Subscription
Model Offers Rapid Implementation, Increased Sales
Pipeline Visibility and Substantial Support
Cost Savings
Siebel Systems, Inc.salespage tbn
Skype is being used by people in almost every country around
the world, and Skyping has become a global phenomenon.com AppExchange, the world's first on-demand
application platform. To
learn more visit skype.
"Because our own offerings are subscription-based
, visibility into
the sales pipeline is critical, not only to gain critical
understanding of what
our revenues will be, but also to plan for
infrastructure enhancements to support our expanding customer
base,"
said Tej Soni, President of izmocars.
Izmocars management plans to expand its use of Siebel
reporting
and analytics features.khaos mappoint
The next phase of the Siebel deployment will involve implementing
the service module of Siebel CRM OnDemand. As a
result, they will have a better understanding
of what is happening in
each account and can more easily identify any barriers to closing
deals
with current customers. In particular, the analytics capability will
help in identifying cross-sell
opportunities to increase account
penetration and drive sales revenues. For
more information,
visit www.newz instantaneously
com is the market and technology leader in on-demand customer
relationship management
(CRM). Further information on
potential factors that could affect the financial results of Siebel
Systems are included in Siebel Systems' Annual Report on Form 10-K,
Quarterly Reports on Form
10-Q and its other filings with the
Securities and Exchange Commission, which are available at
www
.siebel infoscience
The latest version of
the software has further simplified the Skype interface, making it even easier
for people to see and speak with their family, friends and colleagues. is a leading provider of business
applications software, enabling corporations to sell to, market to,
and serve customers across
multiple channels and lines of business.quicksilva prospectsoft
AppExchange provides unprecedented ease of customization
and integration for
Salesforce deployments, as well as enabling a whole new generation of on-
demand
applications that go beyond CRM.
About salesforce. For more
information please visit http:
//www.salesforce.com, Inc. Major factors in the
decision included the superior functionality and reporting
capabilities of the Siebel solution, as well as Siebel's
single-package approach and simple, straightforward
pricing. Izmocars is already benefiting from
the ability to implement rigorous sales processes that
ensure
consistency in presentations, proposals, and customer interactions."
About Siebel CRM
OnDemand
Siebel CRM OnDemand is a hosted CRM offering delivered over the
Web and accessible
from an Internet browser at a fixed price per user
per month. Future operating results of Siebel
Systems may differ
from the results discussed or forecasted in the forward-looking
statements
due to factors that include, but are not limited to, risks
associated with customer relations, such
as the availability of Siebel
Systems' products and services, customer implementation of products
and services, relationships with customers, third-party vendors and
systems integrators, concentration
of revenues in a relatively small
number of customers, existence of errors or defects in products
,
ability to successfully manage growth, significant current and
expected additional competition
and the need to continue to expand
product distribution and services offerings.gov.
newz khaos
newscom
.com/cgi-bin/prnh/20050216/SFW105LOGO )
Skype allows people everywhere to make free, unlimited
voice calls, chat
and share files.com . Skype
for AppExchange delivers an advanced real-time communication
solution directly
in a customers' Salesforce instance, including:
-- Outbound one click calling
.
Business Editors/High-Tech Editors
SAN MATEO, Calif.
Several initiatives are in place
to expand usage of Siebel's hosted
solution. Siebel CRM OnDemand is now available for purchase.crm prospectsoft
Salesforce
.com and Skype Announce New Voice-Enabled On-Demand Business Applications Available on the AppExchange
com community the ability to
call their contacts and colleagues knowing they are available, increasing
productivity and fostering streamlined communication. It can be customized for
telemarketing
, workflows and other tailored activities.
About Skype
Skype is the world's fastest
-growing service for Internet communication,
allowing people everywhere to make unlimited voice calls
for free.
The company completed the Siebel rollout in less than three weeks,
enabling the sales
staff to begin logging calls and managing
opportunities almost immediately. "This report will give
us needed insight
regarding the number and types of activities mapped against
opportunities created
. It will help us spot problems immediately--not
next week or the week after--so we can take action
and keep our sales
people focused on the right opportunities.
Except for the historical information
contained herein, this press
release contains forward-looking statements that involve risk or
uncertainties
.chordiant prospectsoft
com has pioneered on-demand computing, Skype has
changed the way people communicate worldwide," said
Marc Benioff, Chairman and
CEO, salesforce." The presence feature indicates whether colleagues in
the
network are online and logged-in.
Izmocars chose Siebel CRM OnDemand based on several
criteria. Customers can deploy Siebel CRM OnDemand quickly, easily,
and affordably without any up
-front IT investments. Hosted by IBM,
Siebel CRM OnDemand delivers complete sales, marketing, and
service
functionality; built-in customer analytics; virtual call center
technology; embedded best
practices; and world-class hosting services
and support.initio salespage
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