Tognoni was pleased
with Made2Manage Systems' first quarter new system sales results.
"It's very costly for a small manufacturer to switch to another
business system, and that's what our competitors rely on to retain
customers," he said .

varying relationship

17 percent increase in sales to existing customers.

During the first quarter of 2005 , Made2Manage Systems exceeded its
plan for new customer additions by 43 percent. "One of today's common industry practices is to
starve customers of resources in favor of overspending on new client
acquisition. With more than 2000
customers across the United States, Canada, and the United Kingdom ,
Made2Manage Systems services manufacturers by delivering functionality
that meets the unique specifications of more than 30 manufacturing
industries, including industrial and commercial machinery , rubber and
plastics, electronics, and fabricated metals.

telecommunications erp

Made2Manage Systems Announces 05Q1 Operating Results; Strategy to Provide Customer Care Proves Meaningful to Both Customers and SME -- Small and Midsize Enterp

37 percent spending increase by Made2Manage customers on
professional services, including a 67 percent increase in
consulting service sales.

Other first quarter highlights include:

-- 14 customer win-backs (i. We were extremely pleased
with the input from our Made2Manage implementation consultant.com.

identified integrators

"
Following are operating results for the first quarter of 2005
compared to the same period in 2004:

42 percent increase in software revenue.
Made2Manage Systems turns this industry practice on its head and,
instead, spends the bulk of its resources on caring for current
customers.

cvs staffing

-- 7 percent staffing increase, after an 11 percent staffing
increase in 2004.made2manage.com

conducted knowledge

We are making record
numbers of new system sales -- despite spending less on sales and
marketing.

telecommunications intranet

"

About Made2Manage Systems Inc. Made2Manage Systems may be
reached via e-mail at info@made2manage. They understand first hand the
knowledge and expertise needed to be successful.

relationship identified

-- 40 new system implementations conducted , with an 89 percent
"excellent" or "good" consulting service satisfaction rating
from customers . We rely on our brand and customer referrals to drive new
business, and this strategy is clearly working. Visit the Made2Manage
Systems Web site at www. That
is one of our responsibilities to our clients," she said.

existing customer

In its seventh consecutive quarter of profitability since becoming
a privately held company, Made2Manage Systems generated a 36 percent
increase in revenue over the first quarter of 2004, 22 percent of
which was organic.

Droste Group Established to Provide Leading-Edge Coaching Skills Development to Automotive Financial Services Professional Firms

varying conducted

"They have
walked in the shoes of our clients. "Our style
of development is a balance of directive and supportive feedback .
Droste's unique coaching process ties directly into measurable
performance objectives and how that impacts return on investment.

telecommunications supportive

We went live in April and are realizing that we have only scratched
the surface in terms of what the system offers. Our go-live process
was completed with very little overtime. Sales
executives often need the most assistance in making a solid transition
from direct contributor roles to sales leadership positions, she said.

warehousing computers

Business Editors

INDIANAPOLIS ----Made2Manage Systems
Inc. Positive cash
flow from operations for the first quarter of 2005 exceeded the prior
year's first quarter results by 31 percent.----The Droste Group,
Inc."
Charter clients include professional firms, manufacturers,
financial services firms and automotive companies.
Satawa said her firm is especially well suited to help sales
organizations develop both leadership and sales talent.

computers telecommunications

, a leading provider of enterprise-class business solutions that
deliver ongoing value for manufacturers, today announced outstanding
operating results for the quarter ended March 31, 2005 . "Our
operating results continue to support our company strategy quarter
after quarter.

Business Editors

ROCHESTER, Mich.
"The Droste Group's key focus is to deliver sustainable,
measurable results quickly," Satawa noted. "We are serious about not
over-expending an individual's time nor the organization's money.drostegroup.

consultants temporary

, a firm providing leading-edge coaching and skills development to
corporations and professional services firms, has been established in
suburban Detroit.
To learn more about the Droste Group's coaching and leadership
development services, visit www.

consulting consultant

supportive identified

com or by calling (800)
626-0220.
Founded by Lisa Satawa, a well-known Michigan coaching and
leadership consultant, the Droste Group is staffed by a group of
coaches with "real world" experience as executives .

staffing centers

erp consultants

, customers that chose to reinstate
their annual maintenance contracts), compared to an average of
11 per quarter in 2004. We purchased the Made2Manage system to give stability to
our transaction environment and to get information to users as needed. "Our associates
are not 'Ivory Tower' consultants ," explained Satawa.

telecommunications warehousing

Operating earnings increased 100 percent and net
income increased 105 percent over first quarter of 2004. She has more than 20 years of experience in
strategic marketing, business development, finance and operations,
specifically with turn-arounds and start-ups.

technology problem

e. According to Philip Cahoon, CFO of CentraLite Systems
Inc.com, email
info@drostegroup.

telecommunications roles

-- 30 percent decrease in response time to customer support phone
cases. Unlike other ERP
software vendors that focus on new technology trends, Made2Manage
Systems delivers ongoing value to its customers by enabling them to
achieve continuous business process improvements.

This category is for sites related to Information Technology consulting.

roles computers

As a result, we've become the most profitable SME software
vendor by a wide margin.

Consultants have many roles, varying from a supportive one within an existing team, to providing temporary leadership over an identified problem area, to other independent activities conducted at the request of the organization.

cvs varying

It is particularly prevalent among public software
companies that feel pressure from securities analysts to measure
performance on the number of new customers added each quarter."
New customers continue to be pleased with Made2Manage Systems '
customer-centric operations, which hinge on customer-driven product
functionality.

Made2Manage Systems delivers high-quality, easy-to-use, fully
integrated business systems to manufacturers seeking to improve
operational efficiency, customer satisfaction, and financial
performance while managing their business growth.

centers computers

"Our unique focus on fostering productive and lasting client
relationships is proving meaningful to both our customer base and the
industry," said Jeff Tognoni, CEO of Made2Manage Systems., a new Made2Manage Systems customer and manufacturer of
centralized lighting and home control systems, "CentraLite Systems is
a small manufacturing, sales and service company with big-company
aspirations.

staffing technology

"
Prior to founding The Droste Group, Satawa held leadership
positions in operations and sales with FleetBoston Bank, Compaq
Capital, Pitney Bowes and Dana Corporation, before entering the
executive coaching field.