"With Parature's solution, modifications can easily be done
by an ISU employee, or requests can be submitted directly to Parature, who
is quick to determine the priority and get it in production.com


"Having had experience and success in the higher education market, we are
excited to include ISU as a client," said Duke Chung, CEO of Parature.
Continually growing , Parature serves industry leaders such as
Hewlett-Packard, Rothschild and Florida State University . ON24 has partnered with leading industry
analysts and experts to develop a series of webinars designed to help guide
organizations through the best practices for developing and delivering
effective webcasts.

-- Cost Effective Lead Generation: 10 Tips for Successful Webinars
Guest Speaker: Todd Davison, President and Co-Founder of Bulldog Solutions

This webinar outlines 10 tips for deploying successful webinars including
the importance of pre- and post-event marketing.
Based in San
Francisco, the privately held company was founded in 1998.369.

companies product



With Parature 's Campus Support Solution, ISU's Office of Information
Technology was able to implement the solution in a matter of weeks to
address the needs of their campus community. "We
recognize that institutions can't afford to invest time or money on support
solutions that will not meet or exceed their expectations .aspx.com., the global leader in webcast
and multimedia communication solutions, today announced "Webcasting Best
Practices" webinar series.

-- Choosing the Right Webcasting Platform: How to Avoid Costly Mistakes
Guest Speaker: Ira Weinstein, Senior Industry Analyst, Wainhouse Research

This webinar explores the difference between webcasting and
webconferencing; 9 criteria for selecting the proper partner and common
mistakes to avoid.

About ON24, Inc.

support tips

PRESS RELEASE Indiana State University Selects Parature to Replace Remedy's Technical Support Solution

ISU's
Information Technology department is responsible for serving 11,200
students, 1,200 staff employees and 454 faculty members.

-- Stepping Up Your Marketing Mix with Webcasting
Guest Speaker: Eran Livneh, President of MarketCapture

This webinar outlines the role of webcasts in the marketing mix and delves
into how you can use webcasts for sales lead acquisition, lead nurturing ,
and pre-qualification of leads.8000 or send inquiries to
solutions@on24.

"A World of Webcasting Solutions.

Packard Bell Home Page.

much tips

parature. ON24 offers one-stop solutions for internal and external
multimedia communications for customers in the enterprise, technology, life
sciences , government and financial services industries. More than 500
leading companies including Cardinal Health, Cisco Systems, Credit Suisse
First Boston, Hewlett-Packard, Merrill Lynch, NCAA, Philips , and Sun
Microsystems use ON24 for activities such as conferences and events,
product launches , sales training, continuing medical education, executive
announcements, equity research and financial road shows.

tips more

That's why, at
Parature, we focus on delivering both innovative technology and stellar
customer support to ensure Institutions, both large and small, will
experience success in supporting their campus. Headquartered in
McLean, Virginia, Parature can be found on the Web at www.

much product

com/clients .parature.

The first series includes the following 3 webinars, which are available
on-demand .

Click here to view the "Webcasting Best
Practices" webinar series.

Webcasts have become an integral part of the online experience. From
internal enterprise communications to cost-effective lead generation and
continuing professional education, webcasts can deliver hundreds and
thousands of attendees and have a unique ability to deliver engaging rich
media elements that attract and hold the attention of viewers, while
capturing detailed demographics.com.

more much

Recommended by
another Parature client, Parature's Campus Support was selected based on
the ease of use, hosted model and its depth of features."

A full case study on Indiana State's selection and application of the
Parature Support Solution can be found at www. In seeking to extend this vision, the
University promotes excellence in such areas as technology, the student
experience and support services.

Companies interested in learning more about ON24's complete line of
webcasting solutions can call 415.

Support, tips and much more.

more much


Parature, the leading provider of award-winning
on-demand support software, announced today that Indiana State University
(ISU) has replaced Remedy with Parature 's Campus Support Solution.parature.

About Indiana State University

Founded in 1865, Indiana State University's (ISU) identity and vision for
the future is based on a historical embrace of the values of opportunity
and success for all of its students.
ON24 Inc. It further reviews key
strategies and tactics for continuous touch points with the sales leads
developed.

companies tips

"





http://www. Through
its suite of modules, Parature allows companies to provide critical
self-servicing information on a 24x7 basis via the web, resulting in
reduction of inbound support load and therefore reducing support costs .

much more

As a Remedy
customer for years and never fully being deployed, ISU began to research
new support solutions to eliminate the lengthy implementation process and
the additional costs that occur with an installed solution. "Remedy's deployment and
continuing implementation costs became an expensive application to keep in
operation," stated David Bigney, Office of Information Technology Help Desk
Manager, ISU.

About Parature

Parature, the leader of online support software, enables companies to
improve their internal and external support, while reducing costs.

ON24 is a leading provider of webcast and multimedia communication
solutions.

product tips



PRESS RELEASE ON24 Launches Webcasting Best Practices Series

It is an important webcast for organizations considering
or evaluating a service provider. One Webcasting Provider" - is a
trademark of ON24.

tips support

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