"Database applications are often complex and require training or special
expertise to fully leverage their features and functionality," said
Christine Bataille, Brand Director at Intranets.com's database contains eight ready-made templates that
businesses can use in their current form or customize to match their
individual needs.com 's database over competing solutions because it is
simple to use and available over the Web, allowing us to access it from
anywhere in the world at anytime," said Jeanne Heisler, President of Ronan
Insurance , Inc, a full service insurance and financial services agency.com is the world's leading provider of on-demand collaboration
services for small businesses or departments and groups inside large
organizations .com is a PC Magazine
"Editor's Choice" winner and is rated one of the world's "Top 25" leading
service providers by ASPNews.

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Here's how:

* Collaboration: Avaya Meeting Exchange Groupware Edition , shown for the
first time at Lotusphere, is a service-oriented solution that integrates
audio conferencing with IBM Lotus Sametime(R), enabling workers using
the Lotus Sametime Connect Client to determine the availability of
colleagues and spontaneously launch virtual multi-modal meetings with
the click of a mouse button. The
solution is software-based and distributed, allowing a single server to
support workers at multiple locations, and the solution can be networked to
provide global messaging for easier sharing of information across a company,
regardless of time zones and geographic boundaries. designs, builds and manages communications networks for more
than one million businesses worldwide, including 90 percent of the FORTUNE
500(R).

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,
Communications clutter is being cut out for IBM(R) Lotus(R) and IBM
Workplace(TM) Collaboration Services users through three Avaya Intelligent
Communications solutions, including the new Avaya Meeting Exchange(R)
Groupware Edition, that enable workers to easily and instantaneously connect
with customers and co-workers .

Avaya Unified Communication Center (UCC)
Avaya is also showing Avaya Unified Communication Center (UCC) for Lotus
Notes and Domino.com's database application to help us run our
business every day," said Ashley Barron, General Manager of COSEP Meeting
and Events division. A business can even build an entirely new database from
scratch.

knowledgebase sherpa

All solutions are
currently available globally."
Solution details follow. Users
can also manage conferences simply and effectively , with controls such as
mute, lock conference and dial out embedded in the Lotus Sametime Web
Conferencing Meeting Room.

About Avaya
Avaya Inc. For more information visit the Avaya website:
http://www.

What is a groupware ?
A groupware is a program that allows several people to work together in a simpler and more productive way than only using email.

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The demonstration shows
how anywhere -anytime speech access can improve response to customers and speed
action in addressing business issues . Based on industry standard
technology protocols, Avaya Modular Messaging supports streamlined integration
in multi-vendor network environments for cost-effective implementation.com. We look
forward to taking full advantage of the new updates. For
more information or to take a FREE 30-day test drive , visit
corpsales@intranets.com or call
888-932-2600 or 781-565-6000.

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The solutions represented at
Lotusphere highlight a portion of the integrated offerings currently being
delivered by the companies.
Intranets.

"We chose Intranets. All of the applications work seamlessly within an integrated
browser environment to help any organization work more efficiently online. Intranets .

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These issues can actually become competitive
advantages when managed using Avaya intelligent communications .
"We use the database application to track internal communications
throughout our firm and to maintain all human resources information.

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Avaya Intelligent Communications Solutions Simplify and Speed Collaboration and Messaging for IBM Lotus Users

The solution adds voice messaging to
the familiar on-screen Lotus Notes inbox for easier management of voice mail
and email messages.intranets.com ),
the world's leading provider of on-demand collaboration solutions, today
announced the introduction of several new database enhancements designed to
help businesses drive productivity."

The new features include several additional database views as well as
direct integration between the company's current Task and Activity Log
applications.

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By making it seamless, convenient , and
cost-effective to launch meetings, workers can accelerate decision
making, while saving money for their business. This Avaya application provides "anytime, anywhere" speech
access to Lotus Notes and Domino applications, enabling users to access email,
voice mail, calendars, directories and task lists from any phone, generating
greater productivity in the office and on the road.

The company is also ranked by the Boston
Business Journal as one of the best places to work in Massachusetts.

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"The integration of Avaya's audio capabilities
with Lotus Sametime and Lotus Notes and Domino will allow businesses to extend
the value of their existing IT infrastructure while leveraging the benefits of
integrated audio.
IBM, Lotus, Lotus Sametime, Workplace Collaboration Services , Lotus
Sametime Connect Client and Lotus Notes are registered trademarks.com (http://www. "Our database
application is unique because it offers robust capabilities in an
easy-to-use format. In addition , because it is offered entirely online,
businesses can benefit from the new features instantly, with no hardware or
software to download or maintain. The company's suite
includes database management , document management, calendaring, web and
audio conferencing, task management and many other customizable
applications.

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By simply speaking with the
assistant, a user can hear the content of emails and voice mails and reply to
either type of message by voice.avaya.

About Intranets.com

Intranets .

knowledgebase collaborator

The solutions solve key business problems facing all organizations today:
communications clutter that makes collaboration, access and message management
costly and time-consuming.

For example , it will be possible for users to share files, or even to store them on a server and to work with them at the same time.

That's why it is so important to remain extensible.

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For example, using speech commands with the UCC virtual
assistant, a user a can seamlessly transition an email notification into
a multi-party audio conference in order to resolve an urgent customer
issue.

* Message Management: Avaya Modular Messaging is a unified messaging
solution that allows Lotus Notes and Domino users to simply and
seamlessly work within the familiar on-screen Lotus Notes inbox to
co-manage voicemail and email messages.

"Companies that think about voice conferencing, voicemail and email as
separate tools to manage customer service are losing time , money and most
likely customers," said Jorge Blanco, Avaya vice president of Strategic
Marketing . Users
of these solutions make their customer service workers more powerful
problem-solvers, ultimately delighting and not just satisfying customers. Workers, from home, a hotel or an
airport, can easily check for urgent messages through natural language speech
interaction with their virtual assistant . Currently, templates are available for customer relationship
management, asset management, event registration, issue tracking, sales
forecasting, time sheets, a knowledge base or an in/out board .

A groupware is strongly network oriented and provides some tools making it possible to distant people to communicate in a synchronous or asynchronous way.

A lot of tools can be integrated in a groupware .

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Avaya (NYSE: AV) is a leading global provider of business
communications applications, systems and services.com. Notes and
Domino are trademarks of IBM.

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"Avaya's simplicity-and-speed solutions for conferencing, speech
access and messaging provide Lotus users with intelligent communications that
create competitive advantage capabilities directly tied to attracting and
keeping customers.

Avaya Meeting Exchange(R) Groupware Edition
Avaya Meeting Exchange(R) Groupware Edition combines proven Avaya audio
conferencing capabilities with leading collaboration solutions from IBM --
making it easier for users to launch and manage virtual conferences.
IBM and Avaya have a longstanding relationship that has produced solutions
across a range of technologies, including Contact Center, Internet Protocol
(IP) telephony and Speech Self-Service.

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Avaya Modular Messaging
Avaya Modular Messaging demonstrates the value of integrating voice
messaging with Lotus Notes and Domino.

zebu knowledgebase

com offers a complete collaboration suite and currently serves
9,000 customers across 250,000 users worldwide.

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Whether
in-the-office or on-the-road, IBM Lotus Notes(R) and Domino(R) users can
respond with equally strong speed in resolving critical customer service
issues.
Driving the convergence of voice and data communications with business
applications -- and distinguished by comprehensive worldwide services -- Avaya
helps customers leverage existing and new networks to achieve superior
business results. Businesses can now
log activities, schedule follow-up tasks, set reminders, send group
e-mails, and centralize all contact information, all within the
Intranets.

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Combining Avaya intelligent communications applications
with familiar IBM user interfaces, creates a hard-hitting one-two punch.
Integrating Avaya Meeting Exchange with Lotus Sametime software, IBM's
market-leading real-time collaboration solution that integrates instant
messaging (IM), presence awareness and web conferencing capabilities, lets
workers get the job done faster using on-demand conferencing.
Avaya UCC is a software-based solution that runs on standard IBM servers . "We have meeting planners located throughout the
country and the database keeps us all connected with the right information,
regardless of where we are."

Intranets.

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* New Avaya Meeting Exchange Groupware Edition, now available globally,
integrates intelligent conferencing to provide IBM Lotus users with
expanded collaboration and competitive advantages in rapid-fire customer
responsiveness

ORLANDO, Fla. Privately held and profitable, Intranets .

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Focused on businesses large to small, Avaya is a world leader in
secure and reliable Internet Protocol (IP) telephony systems and
communications software applications and services.

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The solutions simplify and speed
decision-making and problem-solving, which creates bottom line benefits for
users, from significant time and cost savings to high quality customer
satisfaction. The solution's
click -to-call feature enables workers to launch audio conferences directly
from the Lotus Sametime Connect Client for fast and easy interaction. Avaya Meeting Exchange Groupware Edition is a
software-based solution that can scale from 24 to 10,000 ports and runs on
standard IBM servers to leverage existing investments. By integrating Avaya messaging with the powerful
collaboration tools provided by Lotus Notes and Domino, voice messages are no
longer "trapped" in the voice messaging system -- workers can sort, file and
save voice messages for better tracking, management and logging of
communication with customers and colleagues. All trademarks, trade names, service marks, and
logos referenced herein belong to their respective companies. The company serves more than 250,000 users across 9,000
companies worldwide and offers a secure, web-based collaboration suite to
share critical business information quickly and easily at any time from
anywhere.

opengroupware workgroup

For example, a worker can
respond to a voice mail message requiring a detailed mixed media
response by using email, voice mail or both.

PRESS RELEASE Intranets.com Adds New Database Functionality to Its On-Demand Collaboration Suite

com database application.

winpopup workgroups

Users can also sort through calendar items
and add or remove appointments , review and manage task lists, or access the
corporate directory to launch a call or send a priority message, further
enhancing the ability to respond rapidly to customers and business needs. By leveraging the enhanced feature set, businesses can
immediately do the following:

-- Seamlessly log activities and schedule follow-up tasks for key
contacts, customers and sales leads
-- Create highly organized views that are grouped by multiple columns, or
use convenient preset views
-- Send emails to multiple contacts right from a database

"We rely on Intranets. The new features will allow us to better track
tasks and activities associated with a customer or project. With
this new functionality, we can oversee all of the latest activities and
tasks associated with an employee or project.com is led by an
experienced team of software industry professionals who are committed to
providing a secure, customizable, easy-to-deploy intranet solution
supported by world-class customer service.

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At Lotusphere(R), IBM's annual conference for users of the IBM Workplace,
Portal and Lotus Collaboration products and solutions, Avaya is demonstrating
these three solutions at Pedestals 330, 331 and 332.

* Access and Communications Control: Avaya Unified Communication Center
(UCC) application provides "right time" access to email, voice mail,
calendars, directories and task lists from any phone."
"As the need to drive more efficiencies into the communication process
becomes even more critical, the convergence of audio and PC-based
collaboration tools will be vital to organizations of all sizes and
industries," said Ken Bisconti, vice president, Workplace , Portal and
collaboration products, IBM. Future releases of
Avaya Meeting Exchange Groupware Edition will extend conferencing functions to
Lotus Notes and Domino. The new functionality is a direct
result of customer feedback requesting more advanced features for managing
and tracking key customers, contacts, and sales leads."

Intranets.