com.

Surgient Announces Immediate Availability of Industry's First Packaged Test-Lab Automation Application


VQMS enables enterprise test and development organizations to eliminate
the costly and time-consuming tasks of setting up , provisioning, configuring,
and resetting the resources used in software development, testing, and quality
assurance environments.

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,
Astea International Inc."

Rapid Results

Specific benefits for customers include:
-- Significantly lower service costs. Rapid resolution and superior on-demand
customer service drive opportunities for increased revenue through
increased service contract sales. Since its inception in
1979, Astea has licensed applications to companies in a wide range of sectors
including information technology, telecommunications, instruments and
controls, business systems, and medical devices.agilent.com .

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"We're committed to delivering total service lifecycle management support
for our customers," said Frank Fesnak, vice president, Strategic Alliances,
Astea.
Astea and Astea Alliance are trademarks of Astea International Inc. High-performance, low-cost
human interface peripherals such as optical mice can be implemented
with a minimum of external components and firmware effort. (NYSE:A) is the world's premier
measurement company and a technology leader in communications,
electronics, life sciences and chemical analysis ."

Pricing and Availability
Surgient's Virtual QA/Test Management System is available immediately.

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-- Increased service revenue. "Partnering with Axeda gives our customers seamless access to an
advanced solution that provides immense insight into products deployed in the
field . Service Smart.

Business Editors/High-Tech Writers

PALO ALTO, Calif. The microcontroller also offers these important
features:

-- 12 MHz internal CPU clock

-- 256 bytes of RAM

-- 8 Kbytes of EPROM

-- Built-in clock oscillator and timers

-- Programmable drive strength and pull-up resistors on each I/O
line

Pricing and Availability

The Agilent optical mouse reference design kit includes a sample
optical mouse with complete schematics , layout and firmware.agilent.Groundbreaking Solution Enables Companies to Centrally Manage and Automate the
Deployment of Software Test Labs On-Demand

SANTA CLARA, Calif. Leveraging server-class virtualization infrastructure
from either Microsoft or VMware, VQMS is able to treat lab resources as a
centralized pool of dedicated computing capacity that can be deployed
on-demand .surgient.

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Astea
Alliance is a highly scalable, customer-centric solution that seamlessly
shares customer information across an organization to provide a 360-degree
view of the customer. The Agilent ADNK-3083 designer's kit
gives mouse manufacturers the technical instructions and firmware
needed to quickly implement a new corded optical-mouse design. Information about Agilent
is available on the Web at www.

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The Company's flagship product, the
Axeda(R) DRM system helps manufacturing and service organizations increase
revenue while lowering costs, by proactively monitoring and managing devices
deployed at customer sites around the world.com/go/news


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, the world's leading
provider of device relationship management (DRM) software and services, have
teamed up to offer the most advanced field service management solution
available today, enabling companies to dramatically increase service revenue
and customer satisfaction. It is
priced at $199 and is available from Agilent as the ADNK-3083 Optical
Mouse Reference Design Kit (www.com/view/opticalnavigation

About Agilent Technologies

Agilent Technologies Inc.

"Leading IT organizations are being asked to deliver higher levels of
service at lower cost for their business customers," said Donna Scott, Gartner
Vice President and Distinguished Analyst.

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(Nasdaq: ATEA), a global service lifecycle management
(SLM) software solutions leader, and Axeda Systems Inc. Field and call center technicians
are armed with the information they need to rapidly identify and
resolve problems on the first contact.S. (NYSE:A) today introduced the industry's
first reference design kit for high -resolution, LED-based optical mice
aimed at the PC gaming market.
"This is our fourth reference -design collaboration with Cypress,"
said Ngoh Kee Hane, vice president and general manager of the
Navigation Products Division in Agilent's Semiconductor Products
Group.
"Agilent's kit includes everything a mouse manufacturer needs to
rapidly create a new class of higher-performance, LED-based optical
mice for the PC gaming market.

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Rapid Resolution, Increased Uptime and Improved Service
Keep Customers Coming Back

HORSHAM, Pa.com. "Our previous joint reference designs addressed the low-cost,
wireless and performance desktop and notebook market segments.

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"As the service arena grows more complex, companies committed to achieving
service excellence require a comprehensive solution that delivers results,"
said Brian Anderson, vice president of marketing at Axeda. Axeda has sales and service offices in the U.

Key features of the Surgient Virtual QA/Test Management System include:
* Self-Service Portal.

About Surgient
Surgient is a leading provider of self-service applications for software
demo, test and training lab automation.kirksey@surgient.

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* Reporting. Built-in reports provide visibility into resource
allocation, utilization, lab productivity, and future capacity
planning needs.
Surgient partners with companies such as Mercury to provide "closed
loop " test and test-lab automation. Surgient
partners with leading technology companies including VMware , Microsoft,
Mercury, and Centra. An Austin-based company, Surgient is backed by a
prestigious group of investors, including Austin Ventures, BlueStream
Ventures, Seaport Capital, Sternhill Partners , and MFI Austin.

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The Astea
Alliance suite supports the complete service lifecycle, from lead generation
and project quotation to service and billing through asset retirement. Agilent had net
revenue of $7.2 billion in fiscal year 2004.
VQMS manages the resource pool and enables developers and testers to
individually schedule tests based on available lab capacity. "To deliver on these service levels,
IT organizations will require automated service fulfillment, such as the
deployment of self-service applications that orchestrate and provide
infrastructure and applications as a service to business users. Customers, including Adobe,
EMC/Documentum, Microsoft, National Instruments, Siebel , Starwood Hotels,
Symantec and VERITAS, use Surgient's applications to automate the provisioning
of lab environments that enable the use of distributed enterprise applications
by an unlimited number of users, on-demand, from anywhere at anytime.

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com

NOTE TO EDITORS: Please direct reader inquiries to Agilent
Semiconductor Products Group at +1 800 235 0312, or e-mail us at
semiconductorsupport@agilent . Further technology, corporate
citizenship and executive news is available on the Agilent news site
at www.
* Remote Test Team Collaboration.com


tfs dispatching


-- Greater customer satisfaction .

About Axeda
Axeda Systems Inc. and
Europe, and distribution partners worldwide .

About Astea International
Astea International (Nasdaq: ATEA) is a global provider of service
management software that addresses the unique needs of companies who manage
capital equipment, mission critical assets and human capital. Further information regarding
these as well as other key risk factors and meaningful cautionary statements
that could affect the Company's financial results are included at length in
the Company's Form 10-K for the fiscal year ended December 31, 2004, filed
with the Securities and Exchange Commission."

About Agilent's Optical Mouse Sensor

The Agilent ADNS-3080 is the industry's highest-performance
LED-based optical mouse sensor .com

Sarah Lambie - Blanc + Otus PR
512-335-8771
slambie@blancandotus.

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and MANSFIELD, Mass. The company can be reached at 215-682-2500. Axeda DRM is a highly scalable,
field -proven, and comprehensive remote management solution that leverages its
patented Firewall-Friendly (TM) technology to enable Machine-to-Machine (M2M)
communication by utilizing the public Internet . It
integrates and optimizes critical business processes for Contact Center, Field
Service, Depot Repair, Logistics, Professional Services, and Sales +
Marketing.
http://www. Our
latest collaboration provides manufacturers with a cost-effective,
easy-to-use platform for accelerated development of high-performance
corded optical mice for PC gaming enthusiasts.3 volt operation

Power-down current consumption of 30 uA

Maximum clock frequency of 24 MHz

About Cypress 's CY7C63743-PXC Microcontroller

The Cypress CY7C63743-PXC is an 8-bit RISC microcontroller with an
integrated USB serial interface engine.
* Resource Scheduling and Allocation.
Workgroup pricing begins at $75,000.

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axeda. Astea extends its application suite with portal, business
intelligence , dynamic scheduling and mobile solutions. The company's 28,000
employees serve customers in more than 110 countries.

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is the world's leading provider of Device Relationship
Management (DRM) software and services. All
other company and product names contained herein are trademarks of the
respective holders.----

Solution Simplifies Development, Speeds Time-to-Market

Agilent Technologies Inc."
"We're pleased to once again join forces with Agilent to make
available the industry's highest -performance optical mouse solution,"
said Matthew Branda, senior marketing manager for USB at Cypress . Enables test and development teams to request,
access and manage test configurations and resources from a centralized
test-lab environment, without requiring the involvement and support of
IT staff or lab administrators.

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The joint solution gives customers access to intelligent dispatch
capabilities to minimize service call volume; logistics capabilities to
streamline spare parts efficiencies; and contract management capabilities to
ensure service level agreements are met.axeda.
The Astea Alliance Service Management Suite is the industry's only end-to-
end solution helping companies worldwide maximize the value of their service
operations by integrating and optimizing critical business processes. Enterprise Proven. Among these risk factors are possibilities that the
companies mentioned in this press release may not purchase licenses for Astea
Alliance , the continuing acceptance of Astea's products, general competitive
pressures in the marketplace , and continued overall growth in the customer
relationship management solutions industry.

tennputers factnet

com.astea .
Agilent collaborated with Cypress Semiconductor to offer an
optical mouse solution based on the Cypress CY7C63743-PXC
microcontroller and the Agilent ADNS-3080, the industry's
highest-performance LED-based optical mouse sensor for gaming mice.

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Proactive problem detection often
resolves issues before they affect the customer, dramatically
increasing product uptime.agilent.

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This press release contains forward-looking statements that are made under
the "safe harbor " provisions of the Private Securities Litigation Reform Act
of 1995 and involve a number of risks and uncertainties that could materially
affect future results., Surgient, a leading provider
of self-service applications for software test, training and demo lab
automation, today announced at the Software 2005 conference the general
availability of Surgient Virtual QA/Test Management System (VQMS). By coupling the deployment of on-demand infrastructure with
self-service applications, VQMS optimizes limited resources, reduces testing
cycles, increases software quality, and accelerates time-to-delivery. Test
configurations are automatically deployed with the proper software
from a centrally managed library and are then dynamically allocated to
specific users for shared or exclusive use.
* Integration with Automated Software Quality (ASQ) Tools . More information about the product can be
found at Surgient's web site.

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The partnership combines two best-in-class solutions: Axeda(R) DRM, which
proactively monitors deployed assets to detect operational issues, equipping
service personnel with real-time diagnostic data, and Astea Alliance, which
ensures that the right person is at the right place, with customer- and
product-specific information and the inventory needed to resolve any issues. It also provides advance notice of
potential product fault and performance issues to increase uptime and improve
first-call resolution. "With Astea, we're
offering everything companies need to deliver an outstanding customer service
experience . More information
can be found at http://www. More information about Axeda is
available at http: //www.com. It provides smoother, faster and more
precise navigation control for the most demanding applications,
including FPS (first-person shooter) PC games and professional
graphics and CAD (computer-aided design) workstations. The sensor uses
a self-adjusting frame rate that automatically matches to surface
characteristics for optimum performance. In addition, the ADNS-3080
offers these industry-leading performance features:

Resolution as high as 1600 cpi (counts per inch )

Velocity of 40 ips (inches per second) at 6400 frames per
second

Acceleration of 15 g

3. VQMS takes an available group of
lab servers and treats them as a pool of on-demand computing capacity. VQMS
integrates with, and is a natural complement to test automation tools.

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keogh interrelated

Astea International and Axeda Systems Partner to Deliver Best-in-Class Field Service Solution

Agilent Technologies Introduces Industry's First Gaming Optical Mouse Reference Design in Collaboration with Cypress Semiconductor


Communication between the CY7C63743-PXC microcontroller and the
Agilent ADNS-3080 sensor is accomplished through the integrated serial
peripheral interface . Browser-based access to lab
environments and team-oriented workflows and tools for sharing test
plans, configuration notes, and comments enable remote test teams to
work productively from anywhere in the world. For more
information, visit http://www.

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"
Axeda's DRM solution creates value across the enterprise, enhancing remote
service and support as well as enabling new revenue generating activities
through usage tracking and software management capabilities . Axeda customers include
Global 2000 companies in many markets including Medical Instrument, Enterprise
Technology, Office and Print Production Systems, and Industrial and Building
Automation industries . VQMS is the
industry's first packaged test-lab management application that automates the
deployment , configuration, and teardown of enterprise software testing labs
on-demand.

Media Contacts:

Susannah Kirksey - Surgient
512-241-4670
susannah.

intersoft internationals

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