, Gold Systems, a developer of
customer-focused voice-powered software solutions for Fortune 1000 companies,
announced today the launch of Voice-XML self-service speech recognition
applications for Allconnect Inc. Previously , individuals were required
to learn, memorize and use a fixed set of phrases and commands to interact
with speech recognition systems.1, the Company's open, standards-based communications development
platform. Developers using Envox VoiceXML Studio
benefit from the interoperability advantages of VoiceXML, which reduce
the cost and effort of integrating voice solutions with automatic
speech recognition (ASR) and text-to-speech (TTS) engines, data stores,
and enterprise applications.0 specification; a bridge
between legacy systems and new VoiceXML-based solutions allowing them to
leverage prior infrastructure investments; seamless support for leading speech
and telephony resources; a highly scalable, reliable and fault tolerant
VoiceXML gateway; the ability to deploy solutions in a wide range of telephony
environments; and, powerful management capabilities that significantly reduce
the time and cost of administering large-scale installations.

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More information about Gold Systems can be found at
http://www. Founded in 1998 to help people during their relocation process , the
company establishes a number of residential services for consumers, including
power, telephone , sewer, cable television, Internet, newspaper, and lawn care
all in one call, and at no cost to consumers .S.allconnect.3," or "Change the radio
station to 104. Flanagan, president and chief operating officer of Envox
Worldwide.com/getting-started/index.

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voicexml hal2000

Allconnect partners with more
than 30 power companies and service providers across the U.
IBM today announced a voice technology
breakthrough that can allow automobile drivers and handheld device users to
speak commands naturally without memorizing specific predetermined
commands.

These functional blocks accelerate VoiceXML solution
development by 50% or more by eliminating the need for manual coding.

Speech recognition is the identification of content - what did Alex say.

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Simply by speaking, callers
now can check order status , receive automated callbacks with changes in order
status and obtain important order information . Gold Systems
offers application expertise, flexible and robust application delivery process
and data integration through its innovative Vonetix(TM) product suite." A great variety of intuitive commands would change the
radio station to the desired channel, thus eliminating the need to memorize
a specific command list. Drawing on resources from
across IBM and key business partners, IBM offers a wide range of services,
solutions and technologies that enable companies to take full advantage of
the on demand era.1 VoiceXML Studio, developers are freed from writing VoiceXML
code. For more information, please
visit http://www.

voicexml viavoice

With the new Gold Systems' applications, Allconnect services are now
provided via Voice-XML, allowing its Web-based systems to be available through
audio dialogs and providing consumers with the convenience and choice to use
the Internet, the Allconnect voice recognition system or both.com or by calling 303-447-2774.

PRESS RELEASE IBM Achieves Major Breakthrough in Voice Recognition

IBM Embedded ViaVoice Version 4., Envox Worldwide, a leading
global provider of voice solutions, today announced the availability of Envox
6.1 VoiceXML Studio deliver clear
benefits to developers related to overall ease-of-use, and improved caller
experience with the final VoiceXML application. "With these latest enhancements, the Envox VoiceXML Studio is
truly a best-in-class product that enables our customers to develop and deploy
complex VoiceXML applications with greater speed and flexibility than ever
before. The
company's software and related services dramatically reduce the time, cost,
and complexity of creating voice solutions.envox.

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"Gold Systems worked with Allconnect to develop a Voice-XML system that
provides customers with a simple and easy way to order and confirm their home
utility and communications services," said Herb Morreale , chief technology
officer of Gold Systems.goldsys.
* The flexibility to create a wide range of voice solutions, including
interactive voice response (IVR), enhanced self-service, automated
directory assistance, alerts and notifications, and carrier solutions,
among others . Headquartered in Boston, Envox's products and services are available
through a network of global channel partners.

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Please visit www."

The new features highlighted above combine with the existing features of
the Envox VoiceXML Studio including the following:
* A graphical programming environment that enables developers to quickly
assemble applications from pre-built "functional blocks" for voice user
interface management, call control, application logic and database
integration.

This category does not, therefore, take 'speech recognition' to be synonymous with 'voice recognition.

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ScanSoft's
speech recognition and Speechify(TM) Text-To-Speech (TTS) products are being
used to obtain the highest level of quality and performance.1 VoiceXML Studio is combined with the Envox 6.

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"We developed and built a voice-automated system
that will both simplify and enhance the user experience, making this a service
that users will love to use.
Service and support is accessible via Allconnect's toll-free phone number
1-800-255-2666 (1-800-ALLCONNECT) or http: //www.

About IBM

IBM is the world's largest information technology company with 80 years of
leadership in helping businesses innovate.1 VoiceXML Studio which enables developers to create DTMF-based or speech-
enabled applications that run on any VoiceXML 2.0-compliant gateway.0 compatibility .

, who is speaking - is it Alex or Jane.

asr naturallyspeaking

4 features "freeform command recognition," which
uses advanced statistical language modeling and semantic interpretation to
enable natural language understanding between the user and the voice
recognition system.4 delivers market-leading speech technology
for mobile devices, such as automobile navigation systems, hands-free
phones, personal digital assistants (PDAs) and other smart devices.
Embedded device applications can use IBM speech technology either for
automatic speech recognition (ASR) that uses human speech to input commands
into a mobile device or for text-to-speech (TTS), which uses a synthesized
human voice to speak text and other information from a mobile device. Included are
dialog blocks for collecting credit card numbers, addresses, account
numbers, and much more.com.
For More Information Contact -- Gretchen Clarke -- +1 508 871 7603 or
Stacey Holifield -- +1 617 587 2026, sholifield@brodeur .

Technically 'voice recognition' to the industry means speaker verification and identification, i.

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Gold Systems Develops Customer-Focused Voice-Recognition Application for Allconnect

Gold
Systems has positively impacted bottom line results for companies throughout
the world in the financial, insurance, healthcare, retail and utility
industries since 1991. For example, when asking for "Radio 104.

IBM Embedded ViaVoice 4. Envox
6.1
Communications Development Platform, the two create a tightly integrated and
comprehensive VoiceXML offering. Developers taking advantage of this powerful
combination gain the following capabilities: a comprehensive set of
development functions not included in the VoiceXML 2.

dictation sdk

Gold Systems worked with Allconnect to develop inbound and outbound call
applications on the company's Avaya IVR platform. is the leading relocation provider for new residential
services.

"Speech recognition has gotten a bad rap in recent years, but it has
quietly been maturing into a truly useful technology and is experiencing a
second coming," said Jim Holland, Product Line Manager Embedded Speech, IBM
Software Group.com for more information.
The key features included in the Envox 6.
"The demand for VoiceXML is steadily increasing on a worldwide basis,"
said Mark D. Solutions created with Envox VoiceXML Studio
can be deployed on VoiceXML 2.

voicexml x10

Self-Service Voice Applications Help Allconnect Provide Superior Service to
Customers and Partners on Avaya Platform

BOULDER, Colo.

About Allconnect
Allconnect, Inc.1 VoiceXML Studio, visit
http://www.

sdk hal2000

As a part of this project, Allconnect also introduced a new service
developed by Gold Systems: the Confirm Qualifier Application.

hal2000 x10

Allconnect helps movers quickly and conveniently establish power,
telephone, Internet, cable television and other home services all at once in a
single phone call. and employs over
300 associates.

The new offering is designed to provide users with new flexibility and
accuracy in embedded speech devices. Freeform command recognition permits people to use
intuitive command phrases that are not "memorized" for controlling devices,
such as radio or navigational systems in automobiles or commands on
handheld devices.
With Envox 6.
* Broad platform support .

This category tracks significant software/hardware advances, companies and sites in the area of speech processing, recognition and voice control for computers.

dispositions wenrad

Released as part of the IBM Embedded ViaVoice 4. In addition, the new system not only allows for
freeform commands, it can recognize those commands in multiple languages. Included among these
advancements are SayAs functionality, Application Activity Logging, Block-
Level Error Logging, and a Free Form VoiceXML Block.
* VoiceXML 2.asp and register for the Getting
Started program. These products and services enable
enterprise customers and service providers to significantly reduce operating
costs, improve customer satisfaction and retention, and generate new revenue
streams.

imsi sdk

Multiple Language Recognition , More Natural Use

New users can easily operate the system out of the box, and drivers can
become less encumbered by the task of remembering specific words or
phrasing and maintain their focus on the road.

Envox Worldwide Launches Envox 6.1 VoiceXML Studio

To receive an evaluation version of Envox 6.

About Envox Worldwide
Envox Worldwide is a leading global provider of voice solutions.

naturallyspeaking scansoft

The new
application receives calls transferred from partner companies and offers
additional services the caller may be interested in acquiring.3," or "Set the radio station to 104 ." The ability to use natural language commands allows the
device to become a more instinctive part of a user's daily routine and
reflects our mission to provide information and functionality to users as a
readily available service regardless of the environment.envox.

'

verbatim bcp

ibm.1 VoiceXML Studio is also tightly integrated with the recently released
Envox 6. Instead, applications are quickly assembled from pre-built "functional
blocks" for voice user interface management, call control, application logic,
and database integration greatly accelerating the development process.

partnered cancellation

The service is free to consumers, and service offerings
include top household brands like BellSouth, Sprint, Verizon , Direct TV, Dish
Network, Earthlink, The Wall Street Journal, USA Today and Terminix. Using its proven Solutions Discovery
Process, Gold Systems helps the Global 1000 identify processes where
efficiency can be optimized with custom, voice-driven solutions.

synapse wenrad

About Gold Systems
Gold Systems ' self-service IVR, speech recognition and text-to-speech
solutions allow businesses to improve profitability while providing customers
with a service they love to use.3
FM," the new IBM-pioneered technology allows drivers to simply say, "Tune
to 104.3. Handheld device users,
meanwhile, can perform functions in a more fluid manner that fits into
their normal activities. Usability enhancements and tight integration with Envox 6 provide developers
with the most comprehensive VoiceXML offering available

WESTBOROUGH, Mass.0-compliant gateways and industry-leading
J2EE-compliant application servers, such as IBM WebSphere and BEA
WebLogic.

When Envox 6.

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Associated TAS functions have been replaced with the
Gold Systems Vonetix(TM) Document Plug-In for exchanging XML data.com .4 software package, it is a
significant technology advance for embedded speech technology in devices
and automobile navigation systems. In combination, these products provide complete solution which
accelerates the creation of VoiceXML-based voice solutions by 50% or more.
* A library of pre-built user interface components, or "dialog blocks,"
which promote "best-practices" in user interface design.com

dictation keystrokes

"
The new Gold Systems applications run on Allconnect's existing XML Data
Interface Process (DIP).

The new package also includes significant improvements in overall accuracy
in all noise conditions through the use of new acoustic models, enhanced
acoustic model training techniques, and further improvements in
speech-silence detection, which is a feature that handles transient noises
like road bumps, blowing horns or railroad crossings.

x10 recognition

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