Business Editors/High-Tech Editors
CANNES, France----In a
communications
industry that is increasingly focused on enhancing the
subscriber experience, Unisys (NYSE:UIS) today
launched an open
communications platform to help service providers drive value from
revenue-generating
personalized services. "Our
Communications Ensemble family gives clients such as France Telecom,
Telefonica Moviles Mexico and Vodafone the platform, next-generation
services and speed-to-revenue
capabilities that are imperative in a
rapidly changing market.
In addition to its work with Orange
, Unisys has deployed various
components of the Communications Ensemble solution portfolio for
Vodafone
Australia and Telefonica Moviles Mexico. Telecommunications companies in more than 40 countries
rely
on Unisys solutions and services with more than 140 million
voicemail subscribers worldwide., a leading
supplier of media processing and call
control products, today announced that System Solutions, a
developer and
provider of innovative communications software, now supports Brooktrout's
TR1000
(TM) speech boards and TR1034(TM) intelligent fax boards on its
MESSAGEmanager platform.syssol.
eloquant ewings
This
alliance will allow Unisys to provide a messaging platform for
next-generation IP-based networks
as well as legacy telephony
environments. System Solutions MESSAGEmanager is a VoiceXML-based
communications
and messaging platform that delivers speech enabled IVR, voice
mail, fax, mobile and presence services
to enterprise businesses.6 Kbps) intelligent fax boards with real-time fax over IP
capabilities for
a variety of computer-based fax applications, such as network
fax, fax broadcast, unified messaging
, and business process automation. For more
information, visit http://www.
Businesses nationwide
depend on CallTower for outsourced communication
services built on the same Cisco CallManager IP
Private Branch Exchange
(PBX) platform that is running mission critical communications for the
world
's largest companies.
The CallTower solution integrates technologies from Cisco, Microsoft and
Good with CallTower's proprietary VoiceCube VXML engine.globally requested
The communication
services that we're
delivering with Unisys are absolutely the best in
class.com
RELEASE NO.com. The Company's
strategy is to partner with its customers and collaborate closely with them to
help expand their
existing business and expand into new markets.
All other trademarks are the property of their respective
owners.ewings tts
The service is
available for a fixed price per seat, including Cisco 7960 telephones.ewings speechweb
"Communications companies want to maximize revenue and
profitability and manage their service provisioning
costs while
differentiating themselves in a crowded market," said Glenn James,
president, Unisys
Global Communications + Media practice."
Carriers and operators can offer a wide range of
revenue
-generating, IP-based messaging services on a cost-effective
basis with Ensemble OXP, including:
Multimedia -- visual voicemail, video call answer, video
content services, speech services
, and content delivery;
Notification -- through a variety of channels including
multimedia
messaging (MMS), short message service (SMS),
instant messaging (IM) and e-mail;
Unified
Communications -- access to messages from multiple
channels -- Web, fixed line, wireless
and other sources --
with a single interface;
Network Interactive Voice Response
(IVR) -- speech-enabled
access to content and information via natural speech-based
voice interface; and
Call Management Services-- personalization of when and how
subscribers communicate using the capabilities of presence and
location service solutions
.PRESS RELEASE CallTower Launches Enterprise Class VoIP Service for Customers in New England
biometrics requested
Unisys
Communications Ensemble OXP integrates new
revenue-generating services into the carrier's infrastructure
,
enabling elimination of service silos, faster time-to-market and
reductions in service delivery
costs.unisys. CallTower is designated as a Cisco Powered
Network. The company's hosted IP PBX service
delivers and manages business phones, email, voice and fax messaging, local
and long distance
, conferencing, mobile devices and more.vxml timesheets
The new platform, Ensemble
OXP, is a fully open, multi-service
foundation that provides greater
flexibility to service providers who want to bundle next-generation
subscriber services for various market segments while reducing total
cost of ownership.htm
Unisys is a registered trademark of Unisys Corporation.
Brooktrout's TR1000 also supports
the MESSAGEmanager Voice Mail, a
VoiceXML solution that forwards phone calls to IP devices such as
wireless
PDAs and IP telephones.
"We partnered with Brooktrout for their award winning speech
and fax
products to help us drive the market for unified communications services."
The TR1000
is a standards-based, board-level speech processing platform
specifically designed to support a broad
array of speech recognitions and IVR
applications.au.au
CallTower consolidates all communications
and
messaging for customers and includes productivity-enhancing features such
as talking e-mail
, Cisco IP telephones, advanced unified messaging and
Hosted Microsoft Exchange.
please send me more info
"Cisco shares
our vision that the IP network is the foundation for
delivering business solutions," said Mark Harris
, executive vice president
of CallTower.mck eloquant
CallTower, Inc.ewings tts
3D-VE provides
visibility across
all aspects of the carrier's operations, including
marketing, product management, network engineering
and operations, and
back office functions. Provides Customers with Standards Based Platform to Maximize
Return on IT
Infrastructure Investments
SAN FRANCISCO, SpeechTEK
, Booth 510,
Brooktrout Technology, Inc. Using MESSAGEmanager FAX users can send and receive fax
messages
from all popular mail, ERP and CRM applications. It offers technical, marketing and
business benefits
that are designed to help grow Brooktrout's partner's
business. Brooktrout Technology is a
subsidiary
of Brooktrout, Inc.
About CallTower
CallTower is a leading Cisco Call Manager-based provider
of hosted
telecommunications for companies from 10 to 1000 seats.timesheets portals
"Our membership in Brooktrout's
Partner Access Network(TM) allowed us to take advantage of all the support
programs that Brooktrout
offers including dedicated technical assistance, lab
testing and training.sweetapple@bmcd.
CallTower
provides nationwide service.timgad wml
For more information, please
visit www. All other
brands and products
referenced herein are acknowledged to be
trademarks or registered trademarks of their respective
holders. MESSAGEmanager IVR enables telephone access of web-based information so
customers can use
speech or a telephone keypad to conduct online business in
areas such as shopping, banking, investing
and travel.cfm. today announced it is
offering enterprise-class Voice over IP (VoIP) services based
on a Cisco
Systems network to business customers in New England.
CallTower supplies the customer
-premise equipment and CallTower's service
requires no upfront capital expenditure.requested vxml
"
said Ivor
Livingston CEO of Systems Solutions.
multimodal globally
Brooktrout, Brooktrout Technology, TR1000, TR1034
, Partner Access Network
and New Network are trademarks or registered trademarks of Brooktrout, Inc
.broca ewings
Unisys scaled the innovative technology to
our needs and executed at an extremely rapid pace. Unisys
and Data
Connection Limited (DCL) have established an OEM relationship whereby
Unisys will integrate
DCL's MailNGen solution for voicemail and
unified messaging services based on the Ensemble OXP architecture
. Analyst
firm Frost + Sullivan honored Unisys with its 2004 Customer Service
Award in the World
Enhanced Carrier Messaging Market report, as a
testimony to the company's unprecedented efforts in
responding to its
customer needs. Our people combine expertise in consulting, systems
integration
, outsourcing, infrastructure and server technology with
precision thinking and relentless execution
to help clients, in more
than 100 countries, quickly and efficiently achieve competitive
advantage
.newscom.
Established in 1982, System Solutions has developed a reputation for
innovation in
technology aligned with real world business strategies.brooktrout.calltower.requested deploying
Unisys in the Communications
Industry
Unisys is a world leader in messaging and value-added services and
has a long history
of serving the telecommunications market.unisys.System Solutions Selects Brooktrout's Speech and Fax
Products for VoiceXML Unified Communications Server
com/cgi-bin/prnh/19990806/BRKTTECH )
Brooktrout
's TR1000 provides advanced speech processing for MESSAGEmanager
IVR to support the development of
speech-enabled self service applications
using VoiceXML to leverage corporate investments in Web
and backend business
logic.34 (33. "With a Cisco Powered Network
designation for CallTower's VoIP
service, and CallTower's use of the Cisco
CallManager for its core intelligence, customers can have
confidence in
CallTower's industry-leading infrastructure.wml tts
Unisys offers the entire
Communications
Ensemble portfolio in conjunction with Unisys systems
integration capabilities, Service Oriented
Architecture (SOA),
third-party solution alliances, managed services, outsourcing and
consulting
services, including its 3D Visible Enterprise methodology. Communications
Ensemble is based on Unisys
3D Visible Enterprise (3D-VE) methodology,
which allows clients to determine the impact, on all levels
of the
organization, of deploying new enhanced services.unisys.com/accessnetwork/index. System
Solutions
MESSAGEmanager is a standards-based communications and messaging
platform that delivers powerful
Voice Messaging, Presence, Speech, IVR, Fax,
Telex, Mail and SMS services. System Solutions has installations
in Australia,
USA, Asia and Europe at customers such as Bayer, Unisys, Nestle, BT Financial,
Daimler
Benz and Phillips Japan.
About Brooktrout Technology
Brooktrout Technology is a leading
supplier of media processing, network
interface, call control and signal processing products that
enable the
development of applications, systems and services for both the New Network
(packet
-based) and the traditional telephone (TDM) network.pipebeach expense
The two
companies are in the process of implementing
voice-activated voicemail
services for easier navigation of mobile applications.com/communications
About Unisys
Unisys is a worldwide information technology services and
solutions company
. If a subscriber cannot be reached by voice, a text
message is sent to their mobile phone to signal
that they have voice mail. The
TR1034 series delivers the ultimate in flexibility, offering support
for both
IP and PSTN network connectivity.ivr globally
"Unisys has been an extremely valued partner of ours
in deploying and
integrating this key technology, and we are pleased that we have
already exceeded
our business plan in terms of subscriber interest and
adoption of those services.com.
Contact:
Laura Often Georgia Sweetapple
Brooktrout, Inc
Blackie McDonald
+1 (781) 453-4858 +612 9929 0200
Georgia."
"CallTower and Cisco Systems share the same vision of using the network as
a powerful tool to build
customer benefits," said Kirt Jorgensen, director
of service provider marketing for Cisco.gathers bevocal
More
specifically, Ensemble OXP includes:
-- VXML-based Unified Communications application
(voice
/fax/e-mail)
-- Open, unified message store
-- Open, unified directory server
-- Open, unified notification server
-- Standard-based media server
-- Commodity-application
server platform
-- Open Services Platform (OSP) integration environment
As part of the
development of Ensemble OXP applications, Unisys is
working with key third-party solution providers
.
Brooktrout's TR1034 series of intelligent fax boards provides additional
unified communications
capabilities by providing customers with fax
functionality. "By deploying Cisco's market leading
technology, we are able
to deliver advanced voice, data and applications previously available to
only the largest New England-based businesses.deploying timgad
"
Unisys is working closely with the France Telecom
Group to develop
and deliver next-generation services to its subscribers. As a Brooktrout partner
, we were able to get our
MESSAGEmanager application to market faster. CallTower's
enterprise-class
VoIP solution provides all the communication needs for
CallTower's business customers.ewings timesheets
: 0214/8503
http://www. CallTower has
deployed over 160 communications solutions for customers nationwide
and is
an experienced installer of Hosted Cisco VoIP in small and medium
businesses in North America
.A Voice Portal is a consumer or business application that accept user's speech input via a telephone
or microphone, gathers the requested information from the Internet, and speaks it back over the telephone
in either a computerized or recorded voice.
speechweb gathers
"We are very dedicated to providing voice interface navigation
because our users will have easier access to new services," said Rich
Miner, vice president of
Advanced Service Development at Orange. For more information, visit www.
Brooktrout's TR1034
series offers enterprise customers a line of high
performance V.
Brooktrout's Partner
Access Network
Brooktrout's Partner Access Network Program is designed to benefit all of
Brooktrout
's various partner types. The service provider also
benefits from its Cisco Powered Network designation
through joint marketing
and technology sharing with Cisco.portals voicexml
Unisys Launches Open Platform for Generating
Personalized Communications Services; Orange Sees High Subscriber Interest and Service Adoption with
Unisys Platfo
com/about__unisys/news_a_events/02148503. The
Brooktrout and Systems Solutions offering
helps reduce the time, cost and
complexity of developing and deploying speech and fax applications
resulting
in a faster ROI compared to alternative solutions.
(Logo: http://www. For more
information please visit:
http://www.com. CallTower handles all aspects of
vendor and system management
, service contracts and internal overhead and
support, relieving its customers of these burdens.
CallTower is headquartered in San Francisco with operations in Salt Lake
City and Oklahoma City
, and sales offices throughout the United States.requested eloquant
Unisys possesses a top-notch systems
integration
team that has a global footprint and superior expertise in
the enhanced service platform arena.
For more information, visit
http://www. CallTower can be found on the Web at
www.eloquant timesheets
Ranging
from 2 to 60 channels per board, the performance and
flexibility of this feature-rich media processing
platform allows systems to
scale in both density and functionality to meet the current and evolving
needs
of advanced enterprise applications.brooktrout.
About System Solutions
System
Solutions is a developer and provider of innovative software
solutions that enable businesses to
manage their communication and messaging
systems more efficiently. (Nasdaq: BRKT). In addition,
CallTower
's VoIP service has earned the Cisco Powered Network designation."
CallTower's participation in
the Cisco Powered Network program demonstrates
to individuals and businesses its ability to provide
industry-leading
services that are based on Cisco solutions.com.
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