com travel specialists
will also email or call
potentially affected customers to alert them to the situation and work with
them to either cancel or assist with rebooking their trip.
For More Information
USTOA
members have met the travel industry's highest standards, including
participating in the USTOA Travelers
Assistance Program, which, among other
things, requires each member to set aside up to $1 Million
security to
reimburse travelers in case of bankruptcy or default.
For more information, visit
www.
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Expedia.com Launches 'Hassle-Free Hurricane Promise' and Builds on History of Customer-Driven Experiences
and Service
Expedia.
Expedia.
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For those customers who are on vacation
while a hurricane hits or who
visit a destination still recovering from hurricane damage, Expedia
.com
cruises provides matching of the price and a $50 gift certificate in the rare
event that a
lower price is found elsewhere online. Expedia's
award-winning Expert Searching and Pricing (ESP
) technology delivers the most
comprehensive flight options available online.
The USTOA survey
was based on a representative sampling of 42 companies.iglta packages
-- In addition, Expedia.expedia. The
package savings tool in the upper right-hand corner of each
vacation package search result shows
how much money is saved by booking
together.7 million people
annually -- recently polled its members
to find out how much money and time
travelers save by buying a tour or a pre-arranged package, over
making
their own arrangements.companion allow
In the event of a hurricane, Expedia.
Customer Service
-- Thousands of hours of customer service agent training
and development each year has paid off:
-- Industry Leading -- According to a recent survey by leading consumer
research firm
comScore Networks, Expedia. in the United States, Canada and/or
other countries.
destination traveling
com is a
source
to turn to for the latest news and information. This award
recognizes Expedia. ESP also allows customers
to
dynamically build complete trips that combine flights, Expedia(R) Special Rate
hotels, and
other lodging, ground transportation, and destination services and
activities.gay exchanges
com Continues Customer
Service Excellence With New Program Designed to
Help Keep Vacations Worry
-Free
BELLEVUE, Wash.com promises to be
there for its customers with around-the-clock(1
) customer service and the
latest news and information.com.)
-- Award Winning -- Expedia.
Survey Summary
Based on a one-week, high season vacation, survey findings reveal that
buying
a tour or vacation package saves consumers an average of:
-- nearly 30% in price
-- 18 hours
worth of time planning
-- 19 different transactions that a traveler would need to arrange both
prior and during the trip, from booking airfare and hotel to tipping bell
staff and making
transfer arrangements
The dollar savings of using a tour operator has increased from an average
of 15 - 20% in 1998, when USTOA last surveyed its membership to nearly 30%
today.bisexual growing
, Expedia. North
America Leisure Travel Group. The nonprofit United States Tour
Operators Association -- whose
members provide vacations for more than
10.
USTOA
According to USTOA survey results, an escorted tour involves an average
of
28 transactions.com.experiences allow
Should customers need to cancel or change their
travel plans for destinations
affected by a hurricane, Expedia. Additional details include:
-- Once a hurricane watch or
warning is issued by the National Hurricane
Center and is in effect for a particular destination
, the Hassle-free
Hurricane Promise will apply.com versus 74.com recently won the "2005 Brandweek
Customer
Loyalty Award" for the sixth consecutive year (since 2000). Transactions to arrange a one
-week vacation package
averaged 11.destinations traveling
8 percent satisfaction for Expedia.
About Expedia.com
Expedia.com, and the airplane logo are either registered
trademarks or trademarks of Expedia
, Inc. You are also buying
convenience and the expertise of professionals in their field who know
where to go to find the best arrangements," says Bob Whitley, USTOA
president.experiences specifically
-- For more
information on the promise and access to Travel Alerts showing
the latest updates and information
on hurricanes, customers can visit
http://www. Expedia is an operating company of
IAC/InterActiveCorp
(Nasdaq: IACI).specifically lesbian
com(R), the
world's leading online travel service, continues to deliver on its long
tradition of customer dedication and service by launching its Hassle-free
Hurricane Promise.
-- Details including which destinations are covered by the promise and the
length of time that
the promise is in effect will be communicated via a Travel
Alert on Expedia.flights growing
Expedia.com
lets
travelers know if there are only a few seats left on that flight at that
price. It's like having
your own work force to do all the leg work for you.gay planetout
com/hurricanepromise or call 1-800-EXPEDIA.com
is outperforming other major
online travel agencies in overall customer satisfaction in our customer
service operations (77.com .destinations packages
Savings vary by destination
and origin.bisexual iglta
"By establishing our Hassle
-free Hurricane
Promise, Expedia.
Helping Customers Find the Travel That's Right For Them
-- Expedia.
(2) Average $189 savings is based on actual bookings for air + hotel trips
for
two adults to Expedia's top 50 destinations.submission gay
com as "best meeting or exceeding consumer expectations
.finding traveling
Expedia.com travel
specialists will waive any Expedia.com will work
with its partners to uncover
the latest updates -- including damage reports
for hotels in the area -- and will deliver the news
to customers as it becomes
known.com's Hassle-free Hurricane Promise is the latest reflection of
the dedication that Expedia.
-- Save With Vacation Packages -- Expedia. CST: 2029030-40
NOTE: Expedia, Expedia.com customers
in North America.
Travelers can save an average
of nearly 30% by
buying a vacation package or tour.packages finding
com aims to remove unnecessary worry around traveling
to
tropical destinations this summer."
The Hassle-free Hurricane Promise applies to customers
who have booked
travel on Expedia.com is one of the world's leading online travel services and is
a
part of the third-largest travel agency in the United States." To find the trip that's right for
them, travelers should visit
http://www.PRESS RELEASE Travelers Save Nearly 30% With Vacation Packages
and Tours
hosts exchanges
com cancellation fees, advocate on behalf
of customers for travel partners to do the
same, and provide new travel
options for consideration -- all to help provide travelers peace of
mind
during this year's hurricane season.1
percent for the next leading online travel agency.
com's flight+hotel vacation
packages provide meaningful savings -- an average of $189(2) saved per
vacation. Other product and company names mentioned herein may be
trademarks of their respective
owners.
The "Hidden Benefits": "Up to ten people may be involved in all aspects
of
planning and implementing a vacation package or tour.
Travelers on tours and packages also
benefit from: preferential treatment
and space at events, the services provided by tour guides, and
-- in the
case of student travel companies -- chaperones.traveler nightclubs
"We all know that weather is far
from predictable -- especially when it
comes to vacation plans," said Steven McArthur, president
, Expedia, Inc.destinations finding
"
Value -- Expedia.
(1) Specifically refers to the service provided
to Expedia.gay companion
com to any North American destination (including Mexico and
the Caribbean) affected by
hurricane-related problems during the time of
travel.com provides numerous ways for its customers
to know that
they're getting the right selection at the right price:
-- Cruise Price Guarantee
Plus -- A low-price guarantee on all Expedia. Expedia's quality and leadership have been recognized
through
awards including PC Magazine's "Editors' Choice" and Forbes' "Favorite General
Travel
Site. One USTOA member counted 300 transactions included in a
comprehensive two-week escorted tour
.
"With a vacation package or a pre-planned tour, the traveler harnesses the
benefit of the
bulk buying power of tour operators, and the power of saving
time, which in today's highly competitive
world means money," adds Whitley.hosts bisexual
com customers have submitted more than
50,000 independent reviews
to help other travelers select the hotel that's
right for them.
-- Last-Seat Availability
-- Within the flight search results, Expedia.ustoa.nightclubs growing
com travel specialists are also on call 24 hours
a day to
deliver these developments and, if the situation dictates, provide the
customer with
any existing travel options.com places on providing excellent customer
service; supplying overall
value to customers; implementing beneficial tools
and information to help each customer find the
trip that's right for them; and
making it easy to plan and book travel.com
takes customer feedback
seriously and conducts extensive research to create
tools and features for the site:
-- Traveler Opinions -- Expedia.expedia.Travel and tourism information, cruises, destinations, lodging
, tour operators, and travel agents who offer information specifically to the gay, lesbian, and bisexual
traveler.
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