com/cgi-bin/prnh/20040820/RESEARCH )
Ethics and Corporate Social Responsibility in Retail Financial Services
sets out to provide a comprehensive review of the increasing importance of
ethical issues in financial services.researchandmarkets.

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ICF
Consulting will provide a full range of support to EPA's Smart Growth Program,
as EPA works with states and localities to protect human health and the
environment. Directors and
senior management are at greater risk of being sued today and the many
headline cases have scared industry leaders into taking action to protect
themselves and their companies.

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Smart growth responds to local conditions and values, and ICF Consulting's
team of 14 specialized firms and institutions and four independent consultants
provide EPA with the necessary geographic and substantive reach. This award builds
on a deep history of smart growth work we have done for EPA and its
constituents, and we look forward to broadening that work as smart growth
addresses new areas of concern, such as water quality and coastal
development," says Schroeer. Drawing upon extensive industry knowledge, distinguished professionals ,
and innovative analytics, the firm develops solutions to complex defense,
homeland security, energy, environment, social program, and transportation
issues.
More than 1,200 employees serve these clients from key business centers in the
Americas, Asia, and Europe. Attention is given to how ethics in financial services
relates to internal control and how companies can uphold their values through
independent ethical committees.
Companies are also being measured and rated for their ethical and CSR
status and sometimes companies are being "blacklisted" by investors if they
don 't measure up to the highest standards.

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This report shows how financial services companies can reduce their
reputational risk by developing a genuinely ethical profile in the
marketplace , which underpins their brand, increases customer retention and
locks in shareholder value.

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It
looks at how financial services companies can structure their CSR programme,
how to develop an ethical approach to product design and how to organise
themselves so that they minimise reputational risk . Thus there is an urgent need to
protect shareholder value by demonstrating the company has an ethical stance.

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Environmental Protection
Agency (EPA) awarded ICF Consulting a five-year contract, "Environmental
Innovations: Development and Transportation," for the Office of Policy
Economics and Innovation .

About ICF Consulting
ICF Consulting is a leading management, technology, and policy consulting
firm.

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ICF Consulting's approach to these issues is strengthened by its
expertise in information technology, organizational improvement, program
management, and communications. Since 1969, ICF Consulting has been serving
major corporations, government at all levels, and multinational institutions.
The report gives special attention to ethical marketing and describes how
a company can avoid mistakes like mis-selling and deceptive advertising.

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The contract is worth up to $6.
"ICF Consulting has an extraordinary team of experts that helps communities
across the country grow in ways that protect their values. Today financial services companies find
themselves exposed to ever greater public scrutiny as successive scandals have
severely damaged the sector's image.

No other publication has pulled together all the ethical issues, which
affect financial services .

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Research and Markets: Ethics and Corporate Social Responsibility in Retail Financial Services

Reputation is everything in financial
services and companies have been forced to realise that without sound ethical
values and active policies on corporate social responsibility (CSR) and
sustainable growth they will be vulnerable to customer and investor criticism.

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DUBLIN, Ireland, Research and Markets
(http://www.
Regulators have decided to get tough on financial services companies who
are now exposed to considerable regulatory risk.

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5 million. Policy
evaluations, emissions modeling, and local planning and design assistance are
among the areas of work included in the contract.

assessments dozen

Smart growth development serves the community, the environment,
and the economy by integrating transportation , building, and open space
planning to support community values, and improve community quality of life.com/reports/c15864 ) has announced the addition
of Ethics and Corporate Social Responsibility in Retail Financial Services to
their offering. Financial companies also
realise that as much as 90% of their shareholder value is tied up in their
reputation and that they need to act to reduce regulatory risk.

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ICF Consulting Awarded $6.5 Million U.S. EPA Contract to Support Smart Growth Program


(Logo: http://www.

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S.researchandmarkets. The strategic implications of the new ethical
awareness are discussed in detail including the implications for boards and
senior management, transparency and disclosure, risk management,
diversification and acquisitions and liability cover.

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Details
are given about the new regulatory background and how a raft of EC financial
legislation is about to transform the whole ethical and compliance background
of the industry.

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Using case studies to
illustrate why ethical mishaps take place, the report also looks at best
practice in companies with a developed sense of corporate citizenship.com/reports/c15864

Laura Wood
Senior Manager
Research and Markets
press@researchandmarkets.

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Clear and specific evaluations, assessments or reviews of corporate operations from the standpoint of ethical issues such as but not necessarily limited to human rights, environment, fairness, disclosure and other ethical variables are appropriate for this category.

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Why do you need this report?

- Safeguard yourself from 'blacklisting' by investors
- Protect shareholder value by demonstrating your company has a sound
ethical stance
- Learn from your peers through case studies that illustrate how best
practice is achieved and why ethical mishaps take place
- Protect your image and boost your brand
- Ensure you are aware of ALL of the ethical issues that affect financial
services

Who should read this report?

Senior Executives working within retail banks, insurance companies and the
investment community at the following levels: CEO, Chairman and Director,
Heads of Internal Audit, Heads of Marketing, Ethics Officers, CSR Officers,
Heads of Business Units, Compliance Officers, PR Officers, Head of Legal
Department, Operational Risk Managers

Topics covered in the report include:

- The Ethical Dimension to Selling Financial Services
- Case Studies
- Ethical Selling
- CSR and Sustainability Programmes
- Communicating Best Practice Ethics
- Design of Financial Products
- Reputational Risk in Financial Services
- Strategic Implications of the New Ethical Awareness

For more information visit
http: //www.

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ICF Consulting to Provide Technical, Policy, and Logistical Support
for Environmental Innovations

WASHINGTON, The U.
"Healthy communities and ecosystems and a strong economy depend on
creating vibrant cities, towns, and neighborhoods," says Will Schroeer , ICF
Consulting Vice President for Transportation and Environmental Management.com
Fax: +353 1 4100 980


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