ACC members apply the science of
chemistry to make innovative products and services that make people's lives
better, healthier and safer.7 million was raised during the third annual event
held on April 19.

recreation society

S. exports .
- Quality of Service ratings (signal reception, voice quality,
dropped calls, etc.
Swing for Charity is a golf event hosted by Lowe's and supported by its
vendors. Lowe's also encourages volunteerism through the Lowe's Heroes
program, a company-wide employee volunteer initiative.

toy society

" Annan was pleased that the Responsible Care Global Charter and
Global Products Strategy initiatives are "aligned with the environmental
principles of the United Nations Global Compact.

http: //www.americanchemistry.

Lowe's Foundation Donates $400 000 to N.C. Organizations

C.com/cgi-bin/prnh /20031205/LOWLOGO )
"This is part of our ongoing commitment of giving back to the communities
Lowe's calls home," said Larry Stone, chairman of Lowe's Charitable and
Educational Foundation .

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UN Secretary General Congratulates Chemistry Industry for Its Successful Responsible Care(R) Initiatives

DUBAI, United Arab Emirates, United Nations
Secretary General Kofi Annan commended the chemistry industry's Responsible
Care Global Charter and Global Products Strategy initiatives." He stated that "linking
these undertakings with the Global Compact places them in the context of
broader issues of society and helps to embed universal principles in global
markets.

Business Editors/Telecommunications Writers/Technology Editors

DUBLIN, Ireland----In a time of
intense competition and industry consolidation, consumers perceptions
of their wireless carriers are critical factors in the battle for
market share.
For more information visit
http://www.newscom. Wilkes
Community College will apply its grant towards a new science and technology
building. Iredell County will use funds to light recreation fields so more
children can participate in organized sports. Additional funds from this year's event will be distributed
by LCEF to aid education and community improvement projects in Arizona,
California, Florida, Indiana, Louisiana, Ohio, Pennsylvania and Texas. Lowe's is a FORTUNE (R)
50 company with fiscal year 2004 sales of $36.5 billion and has more than
1,100 stores in 48 states. For more information, visit Lowes.com/community.

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researchandmarkets.

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The Global Product Strategy was developed to improve
product stewardship within the chemistry industry and with customers
throughout the chain of commerce. The business of chemistry is a $520 billion
enterprise and a key element of the nation's economy. Safety and security have always been primary
concerns of ACC members, and they have intensified their efforts, working
closely with government agencies to improve security and to defend against any
threat to the nation's critical infrastructure.), again including each carriers strengths and
weaknesses as rated by wireless consumers.

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For more information about the Responsible Care Global Charter or the
Global Product Strategy, please visit the Responsible Care media kit found at
http://www.com. It is one of the
nation's largest exporters, accounting for ten cents out of every dollar in
U.

Research and Markets: Consumer Wireless Drivers of Loyalty and Customer Satisfaction?

Research and Markets
(http://www.

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americanchemistry. When it comes to consumer satisfaction levels, market
positions among the top six national wireless carriers are remarkably
fluid.), including each carriers strengths and weaknesses
as perceived by their own subscribers.researchandmarkets .com/reports/c13074

Wilkes County Schools, Wilkes Community College, Iredell
County Parks and Recreation and the Hendrick Marrow Program will each receive
$100,000 as part of the company 's annual Swing for Charity grant program. A total of $1.

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ACC is committed to improved environmental ,
health and safety performance through Responsible Care, common sense advocacy
designed to address major public policy issues, and health and environmental
research and product testing. Chemistry companies invest more in research and development than
any other business sector. In-Stat/MDRs mobile consumer research illustrates that, while
the industry's service levels remain strong in several key areas,
there are a number of opportunities for improvement in Quality of
Service and Customer Service, as subscribers grow increasingly willing
to switch carriers in the pursuit of better service .
- Consumers likelihood to switch wireless carriers, including
trending information from 2003 and 2004. Grants to Support Education and Community Projects in Wilkes and Iredell
Counties

MOORESVILLE, N., Committed to improving the
communities it serves, Lowe's Charitable and Educational Foundation (LCEF)
announces grants totaling $400,000 to benefit four North Carolina
organizations.
(Logo: http://www. "As a 59-year old company founded and headquartered
in North Carolina, we're proud to contribute to causes that support education ,
awareness and community improvement where our employees and customers live and
work.
Lowe 's is a proud supporter of Habitat for Humanity International,
American Red Cross, United Way of America , and the Home Safety Council, in
addition to numerous non-profit organizations and programs that help
communities across the country.

organizations toy

The Secretary General highlighted the global chemistry industry's
environmental, health and safety performance initiatives, calling them
"inspiring models of self-regulation that other industries should consider
following."
The Responsible Care Global Charter is the global chemistry industry's
environmental, health and safety performance initiative designed to drive
continuous improvement.com/newsroom

The American Chemistry Council (ACC) represents the leading companies
engaged in the business of chemistry.

com/reports /c13074) has announced the
addition of Consumer Wireless: Drivers of Loyalty and Customer
Satisfaction to their offering
This report, based on In-Stat/MDRs Consumer Mobility Study,
contains the following analysis on the state of the US wireless
market:
- Customer satisfaction among US wireless consumers as a whole, as
well as satisfaction ratings for each of the top six national wireless
carriers: AT+T Wireless, Cingular, Nextel, Sprint PCS, T-Mobile, and
Verizon Wireless.
- Customer Service ratings (billing issues, customer service reps,
tech support, etc."
Wilkes County Schools will use its funds to add graphic arts, construction
and carpentry classes to its Career and Technical Education Center. The Hendrick Marrow Program, a
partner of The Marrow Foundation, will target its funds to increase efforts to
generate awareness of the need for volunteer marrow donors. Lowe's Charitable and Educational Foundation
awards more than $3 million annually to diverse organizations across the
United States.

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