44

+33-6.
Globally , individuals say they spend 16.9 and Turkey at 20.5
Japan 17.K.6
France 6.0
Venezuela 6.

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Christophe Allard, Chairman of the SR.24).67.

NOP World Culture Score(TM) Index Examines Global Media Habits... Uncovers Who's Tuning In Logging On and Hitting the Books



Radio Nations
Argentineans spend the most time (20.
Consumers in China spend the least amount of time listening to the radio at
only 2.1 and 5 hours respectively ,
individuals in Korea, Japan and Taiwan fall to the bottom of the reading list.K.0 Germany 11.0 Taiwan 4.3 Saudi Arabia 3.4 GLOBAL 8.K.8 Sweden 8.2 Japan 6.


About NOP World Culture Score(TM) .S.

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Bookworms
Consumers in India are most likely to spend time reading, at an average of
10.8
Philippines 21.9 South Africa 15.7 Egypt 9.6 China 2.7 Taiwan 12.0 Germany 6.
A leading supplier of syndicated and custom research, NOP World offers
focused expertise across six areas-automotive, business and technology ,
consumer and retail, financial services, health and media. The fifth-NOP World's
Research Center of Excellence-provides best-in-field research design,
methodologies and analytics. Its primary goal is to become the facilitator for
business communities in the U.

ethnicity placenames


SR.2 and South Africans at 15.1
France 17.1
China 15.2
Italy 14.3 Japan 4.0
Mexico 11.K.com. With
more than 120 affiliates and subsidiaries in 61 countries, GfK is among the
top-5 market research companies worldwide. formed the first and only online business community of its kind
written in English.

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Founded by Bart Kuijper in 1999, Direct Star developed its call
center activities on the Russian market, strictly complying with
the international standards.

From now on, as a contact center leader, Direct Star will also be
able to benefit from SR.Teleperformance Group:

SR.

For more information , please visit: www.1 hours a week.
Individuals in Mexico (6.2 Czech Republic 13 .3
Saudi Arabia 17.0
Korea 15.1
Argentina 14.9 Korea 3.0 Spain 11.9
USA 5.3
Korea 3.
The Culture Score Index Series is based on further analysis of the NOP
World Roper Reports Worldwide(TM) survey, which includes in-depth personal
interviews with more than 30 ,000 people age 13 and older in 30 countries
between December 2004 and February 2005., Japan, and Europe.

unrepresented collection

The company provides its clients,
mainly blue chip companies and the major Russian companies , with
an end-to-end range of outsourced CRM and contact center services,
such as the acquisition of new customers, customer service,
technical assistance and debt collection.

And finally , we would like to thank Pascal Clment and the PPE
Group for their excellent support over the past few years.9 and Swedes at 12.

Following is the complete list of the average weekly hours consumers
report spending watching television, listening to the radio, on computers/the
Internet and reading:


Watching TV Listening to Radio

Mean Hours Mean Hours
Thailand 22.6 USA 10.7 Hong Kong 5.9 Turkey 10.3
Saudi Arabia 6.5 South Africa 9.8
Argentina 5.9 U.8
Spain 5.3 Czech Republic 7. This new website (www.

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"

Bart Kuijper , the founder, and Michel Mertens, the Managing
Director added: "As the top managers of a key player in the
outsourced contact center sector in Russia, we are very
enthusiastic about joining the SR.6 hours watching television, 8
hours listening to the radio, 6.5 hours reading and 8.9 hours on computers/the
Internet (for non-work related reasons) on average each week.8 Egypt 10.9
Taiwan 5.1 Mexico 6." Here, professionals in different industries exchange
business knowledge, advice and experience.
Members can search and purchase articles, reports, summaries, and
analyses on a particular company or industry.

Please visit http://www.

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Direct Star, who now generates almost 75% of its revenues in
Inbound business , is based in Moscow and operates more than 500
workstations across 2 production centers (Moscow & Tver).Teleperformance, Direct Star will continue to grow fast and
provide its clients in Russia with the highest quality of service.Teleperformance Group. Koreans and Saudis also report low radio time (at 3
hours and 3.5) hours.8
Canada 14.8 Philippines 9.3 Argentina 8.7 Indonesia 7. 5. "TDB Forum" is the perfect
arena for identifying potential business partners and exploring
business opportunities in the global marketplace.
Also without cost is a subscription to Japanese Business Flash, an
e -newsletter published bi-weekly on the website.

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srteleperformance.8 hours per week in both the US and UK).1
India 13.9
Venezuela 11.4 Thailand 11.9 **
Australia 6.5
Mexico 5..
Teikoku Databank America, Inc.

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In 2005,
the SR.76.15.43

This information is provided by CompanynewsGroup

NEW YORK , NOP World today announced results of its
Culture Score(TM) "Media Habits" Index offering a global perspective on the
time consumers report watching television, listening to the radio, searching
the Internet and reading.4 Argentina 20.0
Turkey 20.9 Poland 12.5
Brazil 18.5
Hungary 6..

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2 million
revenues (US$ 1,485 million - exchange rate: EUR 1 +lt; +gt; = US$1.46.9 hours per week respectively.2
Egypt 20.0 Italy 7.9
South Africa 6.0
Germany 5.0
U.
The Japanese company profile database is compiled by 1,500
professional field investigators engaging in research activities via
an 82-office network in Japan.

organisation geonative

This company was acquired in cash
from the PPE Group, the previous shareholder in Direct Star and
the current leader in distance selling in Russia (mail-order
selling and e-commerce).40.2 hours per week in
the US and 10.4 Hungary 12.2 GLOBAL 8.5
Philippines 7.8
Czech Republic 7.teikoku.

ugric ethnicity

"

Pascal Clment, President of the PPE Group said: "With Direct
Star, we have been contributing to the development of the contact
center market in Russia for several years and we are now the
market leader.Teleperformance's 30-year
international experience will consolidate our position on the
market."

About the SR.
It is interesting to note that consumers in the US and UK are below the
global average (5.3 hours), Italy (6.9
Hong Kong 16.1


Reading Computer/Internet
(Not for Work)***
Mean Hours Mean Hours
India 10.4 Hong Kong 10.1 Italy 6.teikoku.com


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Teleperformance Group.Teleperformance's unique know-know.)

World Wide Web
Consumers in Taiwan report the most computer/Internet time, averaging 12. At 3.9 Canada 9.0
Germany 15.9 Russia 6.7
Russia 7.3

* Hours spent reading in Poland are the same as the global average.S. is the leading provider of
information on Japanese companies and industries .

peoples finno

Our
relationship with the PPE Group and the Direct Star Managing
Directors has been very efficient throughout this acquisition
process.55. Mexicans report watching the
least amount of television at 11.3 Russia 8.9**
Indonesia 6.7
Italy 5.

About NOP World . Four focus on the
key stages of the marketing cycle-Market Opportunity , Brand Strategy,
Marketing Effectiveness and Customer Management.

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In
addition, for our international clients, this is a guarantee that
SR.Teleperformance is now in a position to provide them with the
same level of service quality and performance on the Russian
market as anywhere else in the world .6
hours a week for non-work related purposes, followed by consumers in Thailand
(11.7 hours per week, followed by consumers in Thailand and China (at 9.6
South Africa 14.8
Turkey 5.4
Japan 4.. Industry
specialists are supported by five Centers of Excellence.

geonative andrey

com)

Michel PESCHARD, Corporate Secretary, Member of the Board +33-
1.63.07 .5 in the UK) and just slightly below the global average for
computer/Internet usage (8.4 hours per week, followed closely by the Philippines at
21.7) and Spain (11.4 hours
and 8 hours per week respectively).7 Thailand 13. 10.8
Hong Kong 6 .5* Saudi Arabia 9.0 France 8. The data are weighted to the sampled
population in each country.

studies centre







companynewsgroup Home Page


For our Group, the Russian market represents a very significant
growth potential and it is a real asset for us to benefit from a
company that is already very well-structured and successful.80

Nadine DAVESNE, Press Relations +33-1.0 Turkey 13.7 Mexico 11.1
Sweden 12.

Business Editors

NEW YORK----Teikoku Databank America,
Inc. Boasting the world's
largest database of Japanese companies, Teikoku provides the most
reliable, accurate, and highest-quality business information essential
for successful credit investigation, market research, and business
intelligence-gathering in Japan.

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Our existing clients, but also the future ones, will
benefit from this transaction and we will continue to provide them
with the best of Direct Star, enhanced by the introduction of
SR .7 and 5.0, Egypt at 20.1, 4.5
GLOBAL 16.
** Hours spent on the Internet/Computer in Argentina and Russia are the
same as the global average..

Teikoku Databank America Launches New Website Aimed At Bridging Business in the US Japan and Europe via Information and Community

The website's core feature
is "TDB Forum," where members can gather numerous information and
firsthand business advice.

geonative organisation

PRESS RELEASE Teleperformance Sets up in Russia

Teleperformance announced today the
acquisition of 71% of the stock of Direct Star, the contact center
leader on the Russian market .Teleperformance Board of
Directors said: "We, Daniel Julien, Jacques Berrebi and myself,
are really happy about this acquisition.
As for the PPE Group, it maintains its strong growth in the
distance selling industry in Russia, especially by taking
advantage of new opportunities in its core business .Teleperfomance's international standards.2 Spain 9.4 France 9.7
Australia 13.1 Poland 10.7 India 7.

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com

SR.2 hours.3.8 hours per week) listening to the
radio, followed by Brazilians at 17.0
Hungary 15.3 India 4.6
Thailand 9.6 Hungary 10.9 Brazil 10.9 USA 8.5 Australia 7.com) provides not
just a wealth of business information essential for companies and
entrepreneurs seeking or already engaging in business in Japan, U.
The site is designed to play a key role in facilitating business
communities in the U. One element of "TDB Forum" is "Expert
Opinions.
"The site is more than just a portal to Japanese company
information ., Japan, and Europe through diverse
information.

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3 hours) and Germany (6.0 Brazil 17.7 U.1 Venezuela 7.8 Indonesia 5.6
Sweden 6.3
GLOBAL 6.
In June 2005, NOP World was acquired by GfK Aktiengesellschaft (GfK).S. Membership is free with registration.
Members can now "tap into " Teikoku's flagship product: the world's
largest database of Japanese companies.

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It is perfectly in line
with the growth strategy of the SR.Teleperformance (Euronext: FR 0000051807), the world's #2
provider of outsourced CRM and contact center services, operates
under various brands, such as Teleperformance for customer
acquisition, customer service and customer growth programs, as
well as TechCity Solutions and Cash Performance respectively
specializing in technical support and debt collection.05.3 hours per week respectively) when it comes to
reading, but significantly above the average on TV viewing (19 hours per week
in the US and 18 in the UK), listening to the radio (10 .0 hours.3
USA 19.1
U.2
Czech Republic 16.5
Spain 15.6
Russia 15.7
China 8.5 China 10. 8.6 Venezuela 7.0
Brazil 5.

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We are convinced that, thanks to
SR.

The Group operates 45,600 computerized workstations, with more
than 58,000 employees (Full-Time Equivalents) across 265 contact
centers (including 102 contact centers directly managed in
clients' premises) in 38 countries, and conducts programs in more
than 51 different languages on behalf of a diversified client base
of major international companies.Teleperformance Contacts: (info@srteleperformance.

Stay Tuned
Consumers in Thailand report the most time each week in front of the
television at 22.3 Sweden 10.9
Poland 15.9
Egypt 7.7 Korea 9.6
Poland 6.8 Canada 8.3
Canada 5.
*** Computer usage excludes those who report no time using
computer/Internet for non-work purposes. For more information about the Culture Score Index
series, please contact Francine Vassallo at 212-752-8338 or
fvassallo@psbpr.com, or Anna Lovejoy at + 44 (0) 20-7890-9710 or
alovejoy@nopworld.,
and Europe, but a unique online community with interactive business
forums where members can actually exchange information and get advice
on global business.

organisation studies



We believe that the complementary combination of our understanding
of the local culture with SR.Teleperformance Group achieved EUR 1,195.6 hours per week, followed by Venezuelans at
11.4
hours) spend the least amount of time on computers/Internet.5
Indonesia 19.3
Taiwan 18. 18.9 Australia 11.9 Philippines 9.


Utilizing this excellent
source of information and the support of "TDB Forum" can contribute to
US and European companies ' smooth transition into the Japanese market. They can also access the
free "Directory of Japanese Affiliated Company" and "Economic Trends
Report". It also reflects our company's fundamental mission - to
support economic activities and contribute to society development as a
reliable information partner," said Tamotsu Inami, president and CEO
of Teikoku Databank America, Inc.

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