Eastwood was concerned that its
legacy site search tool was frustrating customers and wanted to quantify
the problem by measuring customer satisfaction. This includes refusals to be interviewed
(nonresponse ), question wording and question order, and weighting. offices and wholly owned
subsidiaries: London -based HI Europe ( http://www.

algorithmic sequence

The Eastwood Company (http://www. "Of course, we are happy to help
them with our Learning Search service as well!"

For more information about SLI Systems' Feedback Tool visit:
http://www.
These are some of the results of a Harris Interactive(R) online survey of
2,507 U."

Base: All Adults
Age

All Adults 18-24 25-29 30-39 40-49 50-64 65+
% % % % % % %
Yes, drugs prescribed 63 44 50 51 59 76 84
No, drugs not prescribed 36 55 49 47 40 22 16
Not sure/Can't remember 1 2 1 2 1 1 -

Note: Percentages may not add up to 100% due to rounding.

biosemiotics notion

"

The Feedback Tool collects other raw data, such as the keywords used and
any customer comments, to give site owners a way to see where and how they
might improve their site search.com, among others. SLI
Systems ' hosted site search, and automated SEO and SEM solutions empower
businesses to enhance customer satisfaction while increasing sales,
reducing costs and yielding valuable customer information. Unlike
traditional search software, SLI Systems' patented technology continuously
"learns" from the behavior of visitors over time to deliver more relevant
results.S.harrisinteractive. This
online sample was not a probability sample.

gibbs signification

S.

TABLE 2
REASONS FOR NONCOMPLIANCE
"Please review this list of why people sometimes do not always take the drugs
prescribed for them and say for each one how often you think it has happened
to you in the last year.

It sets up quantitative measures of information and of the capacity of various systems to transmit, store, and otherwise process information.

lfsr supposed

adults
who have been prescribed drugs to take on a regular basis report that they are
often or very often noncompliant with their treatment regimens for any number
of reasons.

"Compliance problems are rampant for reasons that are multitudinous and
varied," states Katherine Binns, senior vice president of healthcare research
at Harris Interactive.

About Harris Interactive(R)
Harris Interactive Inc.Y.hieurope . Pyhel
The Wall Street Journal Online
609-520-4057

Nancy Wong
Harris Interactive
585-214-7316

Kelly Gullo
Harris Interactive
585-214-7172

Harris Interactive Inc.

sequence pinker

"We see so many sites with poor search capabilities.

About Learning Search

Learning Search
is built on SLI Systems ' patent-pending advanced search behavior analytics
engine.

About SLI Systems

SLI Systems is the developer of learning-based search technology for
corporate Internet sites, e-commerce destinations and consumer Internet
portals that Searches, Learns and Improves the user experience. Furthermore , nearly half (45%) say they have failed to take their
medications because of concerns they had about the drugs themselves, and 43
percent report having not complied with their regimens because they felt the
drug was unnecessary. healthcare system as a whole
that will be difficult to address .

About The Wall Street Journal Online
The Wall Street Journal Online at WSJ.

Press Contacts:

Nicole C.

manipulate transmit

PRESS RELEASE SLI Systems Introduces Free Site Search Feedback Tool to Help E-Commerce Retailers Measure Search Quality

It draws on the Dow Jones network of more than
1,500 reporters and editors -- the largest staff of business and financial
journalists in the world.com ) also publishes
Barron's and the Far Eastern Economic Review, Dow Jones Newswires , Dow Jones
Indexes and the Ottaway group of community newspapers. Known for The Harris Poll(R) and for pioneering Internet-based
research methods, Harris Interactive conducts proprietary and public research
to help its clients achieve clear, material and enduring results.

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SLI Systems aggregates
the results on a daily basis and makes them immediately available through
an on-line reporting tool to provide a measure of site search quality. Current customers include Etronics.com, NBC, Tupperware , VERITAS
and others.S.com ), offers authoritative analysis,
breaking news and commentary from top industry journalists.com ), Paris-based
Novatris ( http://www.

The study of information theory is also concerned with the definition of notion of information in a
general sense and with a unified information theory that is supposed to contain all the statements of existing information theories.

supposed notion

The new tool works with any site search technology,
including homegrown search offerings as well as SLI Systems' popular
Learning Search hosted site search solution.

"We were very pleased with the ease of implementation, but the true measure
of success came from the change we saw in satisfaction scores," said Nick
Capinski, e-commerce marketing manager at Eastwood. After changes are made, site owners can
continue to measure the drop in negative responses and determine if there
has been an increase in positive responses. Launched in 1996,
the Online Journal is the largest paid subscription news site on the Web, with
more than 689,000 subscribers world-wide.harrispollonline .

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Companies that use SLI Systems' hosted search offerings include Tupperware,
Harry and David , Smith & Hawken, NRS (Northwest River Supplies), Fright
Catalog, and eTronics."

** Includes all respondents who said "once or twice, a few times, from
time to time, often or very often " to at least one of the following
reasons: "I didn't think I needed to take them," "I had no symptoms or
the symptoms went away.com, published by Dow Jones +
Company (NYSE: DJ; http://www.

signification complexity

SLI Systems is a privately held company, with offices in
Silicon Valley, London, and Christchurch, New Zealand.
These statements conform to the principles of disclosure of the National
Council on Public Polls.

losee theory

eastwood. After implementing SLI's
Feedback Tool in late 2005, they captured comments from 9,000 visitors
about their site search within just a few months. After analyzing the
feedback, Eastwood decided to replace their legacy site search with SLI
Systems' Learning Search hosted site search solution.

Methodology
This poll was conducted online in the United States between March 16 and
18, 2005 among a nationwide cross section of 2,507 adults aged 18 and over, of
whom 1,648 have had drugs prescribed to them in the last year, drugs to be
taken regularly for at least a few days or up to a lifetime.
In theory, with probability samples of this size , one could say with 95
percent certainty that the results for the overall sample have a sampling
error of plus or minus 3 percentage points. EOE M/F/D/V
To become a member of the Harris Poll Online(SM) and be invited to
participate in future online surveys, visit http://www.

sequence expository

com), a leading provider of
vehicle restoration tools and supplies, beta tested SLI Systems' Feedback
Tool during the first quarter of 2006.asp . Propensity score weighting was
also used to adjust for respondents ' propensity to be online.

shortest markov

So it's important for
companies to see how visitors interact with their site search so they can
continually improve future visitors' search experiences," said Dr.sli-systems . Learning Search is a hosted site search solution that continually
tracks visitors' aggregate search terms and the corresponding items clicked
on, and uses that data to deliver results based on popularity . ROCHESTER, N." Other
top reasons respondents cited for noncompliance with their treatment regimens
include:
* I had no symptoms or the symptoms went away (36%);
* I wanted to save money (35%);
* I didn't believe the drugs were effective (33%);
* I didn't think I needed to take them (31%);
* I had painful or frightening side effects (28%); and
* The drugs prevented me from doing other things I wanted to do (25%)."

Base: Those with any drugs prescribed in the last year

From
Time to
Failed A Few
to Times/
Take Very Once From
Rx Often/ or Time Once
Drugs Often Very Twice to A few or
(NET) (NET) Often Often (NET) Time Times Twice Never
% % % % % % % % %
I forgot to
take them 64 11 4 8 53 12 15 25 36
I had no
symptoms or
the symptoms
went away 36 9 3 6 26 9 8 10 64
I wanted to
save money 35 14 8 6 21 5 5 11 65
I didn't
believe
the drugs
were
effective 33 7 3 4 26 8 5 13 67
I didn't
think I
needed
to take
them 31 7 3 4 25 6 6 12 69
I had painful
or
frightening
side effects 28 7 2 4 21 5 6 10 72
The drugs
prevented me
from doing
other things
I wanted
to do 25 7 3 4 18 6 4 8 75
Nobody
reminded
me to
keep taking
it or to
refill my
prescription 20 7 2 4 13 3 3 7 80
I had
difficulty
getting
the
prescription
filled 20 4 2 2 16 4 4 8 80
The drugs
tasted or
smelled
unpleasant 19 5 2 3 14 4 4 6 81
I had
difficulty
opening
the bottle
or swallowing
the drug 16 3 2 2 12 4 4 5 84
I was confused
by all the
drugs I had
to take 15 4 1 2 11 3 3 6 85

TABLE 3
SUMMARY OF COMPLIANCE PROBLEMS

Base: Those with any drugs prescribed in the last year
Total
%
Percent who are often or very often non-compliant for any reason 33
Percent who have been non-compliant because of concerns
about the drug itself 45*
Percent who have been non-compliant because they felt the drug
was unnecessary 43**

* Includes all respondents who said "once or twice, a few times, from
time to time, often or very often" to at least one of the following
reasons: "I didn't believe the drugs were effective ," "I had painful or
frightening side effects," "the drug tasted or smelled unpleasant.dowjones .novatris.com ), Tokyo-based Harris Interactive Japan,
through newly acquired WirthlinWorldwide, a Reston, Virginia-based research
and consultancy firm ranked 25th largest in the world, and through an
independent global network of affiliate market research companies.

lfsr supposed

manipulate transmit

Prescription Drug Compliance a Significant Challenge for Many Patients According to New National Survey

Y. ( http://www.

probability transmit

SLI Systems' Site Search Feedback Tool gives e-commerce and other Web sites
a simple, yet powerful way to quickly see how easily site visitors find
what they're searching for. "Part of our mission is to make the site
search experience better for web site visitors, and this tool gives site
owners an easy way to improve their site search capability and measure
customer satisfaction -- the result being happier users and more
productive, profitable sites," said Ryan.

adults who are online conducted between March 16 and 18, 2005 for
The Wall Street Journal Online's Health Industry Edition . Sampling error for the results of
adults who have had drugs prescribed to them in the last year is plus or minus
4 percentage points. Dow Jones also provides news
content to CNBC and radio stations in the U.

manipulate gibbs

com/feedback."

TABLE 1
TAKING PRESCRIPTION DRUGS ON A REGULAR BASIS
"In the last year, have you been prescribed any medical drugs which you were
supposed to take on a regular basis? By "take on a regular basis" we mean any
prescription that required you to take multiple doses on a specific schedule,
from a medication you'd take for just a few days up to something you'd be
taking for the rest of your life, and anything in between.

About Dow Jones + Company
In addition to The Wall Street Journal and its international and online
editions, Dow Jones + Company (NYSE: DJ; dowjones.harrisinteractive.

szabo britannica

Shaun
Ryan, CEO of SLI Systems.com ), the 15th
largest and fastest-growing market research firm in the world, is a Rochester,
N.

gibbs theory

, One in three (33%) U. "These barriers leading to noncompliance present
significant challenges to physicians and the U. The Online Journal provides in-depth
business news and financial information 24 hours a day, seven days a week,
with insight and analysis, including breaking business and technology news and
analysis from around the world. Dow Jones is co-owner
with Reuters Group of Factiva, with Hearst of SmartMoney and with NBC of the
CNBC television operations in Asia and Europe.S.

complexity probability

SLI
Systems, a provider of on-demand search services for Internet and
e-commerce sites, today announced a new, free Site Search Feedback Tool to help companies
better understand the quality of their site search functionality based on
customer input.com."

J17063
Q405, Q410

Downloadable PDFs of Wall Street Journal Online/Harris Interactive Health-
Care Polls are posted at
http://www.wsj.com/health .

expository pinker

After a short sign-up process , the site's
webmaster adds a one-line question to the site search results page asking
users if they found the search useful or not, and gives them the option to
click "yes" or "no" and provide further comment.php. For more
information, visit www.sli-systems. Figures for age,
sex, race/ethnicity , education, income and region were weighted where
necessary to align with population proportions . It is
impossible to quantify the errors that may result from these factors.

entropy losee

When online visitors
have trouble searching for items on a site, it frustrates them and spoils
their experience, and they often do not return.

SLI Systems is providing this free tool to improve site search across all
Internet sites, big and small. Unfortunately, there are several other possible sources
of error in polls or surveys that are probably more serious than theoretical
calculations of sampling error.
Harris Interactive combines its intellectual capital, databases and
technology to advance market leadership through U.

Encyclopedia Britannica's says that 'the chief concern of information theory is to discover mathematical laws governing systems designed to communicate or manipulate information .

complexity computation

For the second consecutive year in 2003, the Online
Journal received a WebAward for the "Best Newspaper Web Site" and was also
cited by Yahoo! Internet Life magazine as the "Best Business News" site (2002
+ 2001).com . 3/05

gibbs sequence

"After launching SLI
Systems' Learning Search the number of visitors complaining about our site
search dropped by 96%. Furthermore,
Learning Search provides additional suggested search terms which help users
further refine their searches.
Of the 63 percent of adults who have had prescription drugs prescribed to
them in the last year, drugs which are to be taken regularly, nearly two-
thirds (64%) report that they have simply forgotten to take their medication ,
with 11 percent saying that this has happened "often" or "very often.com/news/newsletters_wsj.

About the Survey
The Wall Street Journal Online/Harris Interactive Health-Care Poll is an
exclusive poll that is published in the award-winning Health Industry Edition
of The Wall Street Journal Online at http://www.-based global research company that blends premier strategic consulting
with innovative and efficient methods of investigation, analysis and
application.

Some of the problems treated are related to finding the best methods of
using various available communication systems and the best methods for separating the wanted information, or signal, from the extraneous information , or noise'.

algorithmic sequence

biosemiotics notion

gibbs signification

It sets up quantitative measures of information and of the capacity of various systems to transmit, store, and otherwise process information.

lfsr supposed

sequence pinker

manipulate transmit

PRESS RELEASE SLI Systems Introduces Free Site Search Feedback Tool to Help E-Commerce Retailers Measure Search Quality

szabo markov

The study of information theory is also concerned with the definition of notion of information in a general sense and with a unified information theory that is supposed to contain all the statements of existing information theories.

supposed notion

lfsr markov

signification complexity

losee theory

sequence expository

shortest markov

lfsr supposed

manipulate transmit

Prescription Drug Compliance a Significant Challenge for Many Patients According to New National Survey

probability transmit

manipulate gibbs

szabo britannica

gibbs theory

complexity probability

expository pinker

entropy losee

Encyclopedia Britannica's says that 'the chief concern of information theory is to discover mathematical laws governing systems designed to communicate or manipulate information .

complexity computation

gibbs sequence

Some of the problems treated are related to finding the best methods of using various available communication systems and the best methods for separating the wanted information, or signal, from the extraneous information , or noise'.

algorithmic probability

The study of information theory is also concerned with the definition of notion of information in a
general sense and with a unified information theory that is supposed to contain all the statements of existing information theories.

Some of the problems treated are related to finding the best methods of
using various available communication systems and the best methods for separating the wanted information, or signal, from the extraneous information , or noise'.