expenditures and market leaders
- over 400 Website links to additional sources and resources

The 2005 Retail Business Market Research Handbook is an indispensable tool
designed to help you manage and expand your retail operations.

We offer a 15-
day guarantee if this handbook does not meet your expectations.

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(Logo: http: //www.newscom. updated as of March 2005. This is the best
selling publication of its kind available from any source.

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A team of
15 multilingual professionals with extensive practical experience, help large
and mid-size companies in designing, improving and implementing business
processes .

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"Both our organizations share the same level of commitment to deliver
industry leading process improvement training, making this partnership a
perfect fit," said Eddy December 12-16, 2005

About Ideas@Work
Ideas@Work was founded in 2000 and specializes in Business Process
Management methodologies, techniques and related topics.com/reports/c15212) has announced the addition
of The 2005 Retail Business Market Research Handbook to their offering.

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For more information visit
http://www.

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Beside its project and consulting
activities, Ideas@Work develops training programs and workshops that vary from
a general introduction to in-depth workshops on specific topics, such as
process measurement and process modeling.

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About Pivotal Resources
Pivotal Resources is a global consulting and training firm that focuses on
organizational improvement through the implementation of Six Sigma, Lean and
related methodologies.

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Their customers include leading companies and organizations in the
finance , utilities, telecom, health care and public services sectors, often
operating in a multinational and cross-border environment.

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With thorough and
in-depth assessment of the retail market, this handbook covers such key topics
as:

- Department stores, supercenters, and warehouse clubs
- supermarkets and drug stores
- specialty segments
- the luxury market
- consumer psychology
- holiday shopping
- marketing and advertising
- traveler shopping
- the bridal and wedding market
- back-to-school
- malls and shopping centers
- "big box" locations
- generational, gender, and ethnic marketing

This 500-page user-friendly resource also provides:

- identification and discussion of 25 trends that are shaping the current
retail environment, and which will have increasing influence on the
marketplace within a five-year timeframe
- profiles of leading retailers in each segment .

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DUBLIN, Ireland, Research and Markets
(http://www..

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Through this alliance Pivotal Resources and Ideas@Work
will closely partner to offer Six Sigma consulting, training and project
coaching services across Belgium, Netherlands and Luxembourg
Ideas@Work specializes in Process and Project Management, helping mid to
large sized companies in designing, improving and implementing their business
processes.com/cgi-bin/prnh/20040820/RESEARCH )
The 2005 Retail Business Market Research Handbook, now in its 7 edition,
is expanded to 71 chapters, and will provide you with the most recent
statistics and data available .

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With operations in North
America, Europe and Asia, the company is headquartered in Walnut Creek,
California. If you have not
yet used our studies, we invite you to join over 15,000 companies and
organizations who have used our approach to market research.

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com/reports/c15212

Laura Wood
Senior Manager
Research and Markets
press@researchandmarkets.

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The handbook is
designed to be a "strategic business planning resource" for market analysts
and executives in all segments of the retail business.

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LONDON and BRUSSELS, Belgium, Pivotal Resources,
a global leader in Lean Six Sigma strategy and implementation, today announced
a partnership with Ideas@Work, a leading Process Management consultancy based
in Brussels, Belgium.

Research and Markets: View This Strategic Business Planning Resource for Market Analysts and Executives in All Segments of the Retail Business

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contact names and
financial performance
- regional demographics .

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.com
Fax: +353 1 4100 980

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Pivotal Resources and Ideas@Work Form Strategic Alliance to Offer Lean Six Sigma Capabilities in Benelux

The company's approach to Process Management focuses on results
rather than strictly theoretical methods.
In 2004, the Qfor quality label was granted for delivering maximum
customer satisfaction, for both consulting and training services. Pivotal Resources has published three highly respected
books on Six Sigma Deployment -- The Six Sigma Way, The Six Sigma Way Team
Fieldbook and What is Six Sigma? In addition, it has recently published What
is Six Sigma Process Management? , and What is Design for Six Sigma? The
company offers a range of process management solutions, serving Fortune 500
companies in diverse industries across the world.

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