Dresner Corporate Services, Inc.

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universities organizational

"Both our organizations share the same level of commitment to deliver
industry leading process improvement training, making this partnership a
perfect fit ," said Eddy December 12-16, 2005

About Ideas@Work
Ideas@Work was founded in 2000 and specializes in Business Process
Management methodologies, techniques and related topics.

About Pivotal Resources
Pivotal Resources is a global consulting and training firm that focuses on
organizational improvement through the implementation of Six Sigma, Lean and
related methodologies.

programs organizational

Through this alliance Pivotal Resources and Ideas@Work
will closely partner to offer Six Sigma consulting, training and project
coaching services across Belgium, Netherlands and Luxembourg
Ideas@Work specializes in Process and Project Management, helping mid to
large sized companies in designing, improving and implementing their business
processes. Their customers include leading companies and organizations in the
finance, utilities, telecom, health care and public services sectors , often
operating in a multinational and cross-border environment. The Dresner team is dedicated to creating
programs that deliver the right solutions with an emphasis on real-world
expertise , senior-level consultancy, and top-notch program implementation.

mass universities

Beside its project and consulting
activities, Ideas@Work develops training programs and workshops that vary from
a general introduction to in-depth workshops on specific topics, such as
process measurement and process modeling. Pivotal Resources has published three highly respected
books on Six Sigma Deployment -- The Six Sigma Way , The Six Sigma Way Team
Fieldbook and What is Six Sigma? In addition, it has recently published What
is Six Sigma Process Management?, and What is Design for Six Sigma? The
company offers a range of process management solutions, serving Fortune 500
companies in diverse industries across the world.

approaches programs

A team of
15 multilingual professionals with extensive practical experience, help large
and mid-size companies in designing, improving and implementing business
processes.
In 2004, the Qfor quality label was granted for delivering maximum
customer satisfaction, for both consulting and training services. Sixty-three undergraduate programs in 167 fields of
study are offered through the Colleges of Applied Science and Technology,
Arts and Sciences, Business, Education, Fine Arts , and Nursing. More information is available
at www.

Programs vary widely in subdisciplinary emphases (e.

journalism programs

(DCS), a
strategic communications agency specializing in public and investor
relations, is pleased to announce that David E.edu.

study south

practical rhetoric

Dresner focuses on delivering tangible,
measurable results leading to a superior return on investment for its
clients.

universities vary

Gutierrez, its Vice
President of Public Relations, has been named Outstanding Public Relations
Alumnus for 2006 by Illinois State University's School of Communication.

"It is with great pride that I accept this award from the communications
faculty at Illinois State," said Gutierrez.

colleges practical

organizational theoretical

He is a credit to the public relations program at
Illinois State, and we are proud of the accomplishments and recognition
that he has achieved in only a few years after his undergraduate and
graduate work here at ISU."

http://www.

About Illinois State University

Illinois State University was founded in 1857 as the first public
institution of higher education in the state.
More information is available via the Internet at www.

practical social

LONDON and BRUSSELS, Belgium , Pivotal Resources,
a global leader in Lean Six Sigma strategy and implementation, today announced
a partnership with Ideas@Work, a leading Process Management consultancy based
in Brussels, Belgium .
Gutierrez was honored during a ceremony held at Illinois State University
in Normal, Illinois , on Thursday, March 2nd, as part of the university's
annual Communications Week.edu

Gutierrez has created and managed several highly successful programs for a
variety of organizations ranging from Fortune 1000 companies with a global
presence to nonprofits and venture-funded start-ups.

About Dresner Corporate Services

Dresner Corporate Services is a strategic communications firm specializing
in public and investor relations.

interpersonal mass

"

Illinois State University's School of Communication is home to nearly 850
students and recently garnered national acclaim by winning the American
Forensics Association national championship.

rhetoric academic

Recently, Mr. Gutierrez received a national PR award from the National
Agri-Marketing Association (NAMA) for his work with Caterpillar and its
sponsorship of the Drive Against Diabetes fund-raising campaign.

study vary

The School offers five
undergraduate programs in communication studies, teacher education,
journalism, mass communication, and public relations and has one of the
most highly respected graduate programs in communication. The
Graduate School coordinates 37 master's programs, two specialist programs,
and seven doctoral programs. The University's academic programs are
supported by the services and collections of Milner Library containing over
3,000,000 holdings and special collections.

approaches widely

His client experience
covers a variety of industries including: automotive, business
intelligence, CRM, construction equipment, content management, e -commerce,
e-marketplaces, e-learning, financial services, food, health care, human
resources, LEDs, internet infrastructure and security, procurement, product
safety testing, professional services , RFID, supply chain management and
telecommunications. He also holds a Bachelor of Science in Public Relations
with a minor in Economics from Illinois State University.

widely interpersonal

"I attribute much of my
professional success to the knowledge and preparation afforded me by
Illinois State's undergraduate and graduate public relations programs. Mary Anne Moffitt, Associate Professor of Public Relations, noted at
the awards ceremony, "David Gutierrez represents the best of our graduates. Through a structured process emphasizing a balance of
quantitative and qualitative analysis, the agency helps its clients clarify
and package their messages, then target audiences in investment, business
and consumer marketplaces .

Colleges and universities offering programs of study in communication.

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social widely

speech communication

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oceania study

ilstu. Gutierrez holds a Master of Science in Communication from Illinois
State University, specializing in Public Relations and Organizational
Communication.

academic approaches

Today, Illinois State is a
coeducational, residential university with six colleges and thirty-five
academic departments offering degree programs at the bachelor's, master's,
and doctoral levels.com.biz.

mass widely

With operations in North
America, Europe and Asia, the company is headquartered in Walnut Creek,
California.dresnerco.

Mr.

vary journalism

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journalism interpersonal

Pivotal Resources and Ideas@Work Form Strategic Alliance to Offer Lean Six Sigma Capabilities in Benelux

sciences vary

The company's approach to Process Management focuses on results
rather than strictly theoretical methods.

PRESS RELEASE Illinois State University Names David E. Gutierrez Outstanding Public Relations Alumnus for 2006

His achievements in campaign communication and strategy and his many
achievements in the field demonstrate his skill and business acumen in
public relations.ilstu .