According to AT +T relay operators, or Communications Assistants (CAs), the
PA Relay campaign has had an impact on the number of hang-ups received at the
New Castle AT+T Relay Center.

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The company has been
serving the needs of people who are Deaf or Hard-of-Hearing since 1992.
"It is imperative that Pennsylvanians take care of their hearing and get
tested early and often for hearing problems," said Schmerin."
ODHH offers information and services to Pennsylvanians who are deaf, deaf
and blind or hard of hearing and those who want to learn more about hearing
problems.

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(http://www. Gov.

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These celebrations are in recognition of Hands On continued support
of Video Relay Services (VRS) for Macintosh users who are deaf and
hard-of-hearing.
A recent telephone survey found that awareness of 711 among the hearing
public increased to 14 percent, from 12 percent in 2004 and from 9 percent in
2003 , as a result of the statewide "Spread the Word" public education
campaign.
Catherine Baker Knoll and PUC Commissioners Bill Shane and Kim Pizzingrilli to
mark "711/PA Relay Day" and encourage all Pennsylvanians to learn more about
the service that enables all Pennsylvanians to communicate by phone with
people who are deaf, hard of hearing or speech disabled. Schmerin today encouraged all Pennsylvanians to get their
hearing tested during Better Speech and Hearing month celebrated each year in
May.

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"By simply adding hovrsIM to an iChat A/V buddy list, and then connecting to a
buddyname , anyone can easily place a VRS call.
"I know first-hand the struggles that those who are deaf , deaf and blind
and hard of hearing face, not only in the business world, but in everyday
life ," Puckett said.
All offices can be accessed by calling 800-233-3008 (V/TTY).

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HARRISBURG , Pa.
The survey also indicated that 23 percent, up from 4 percent in 2003, of
Pennsylvania residents saw coverage of PA Relay and 711 in the media over the
past year.

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hovrs. Twelve percent of those surveyed in rural
areas were aware of 711 in 2005, compared to only 7 percent in 2004.state .

For practicing interpreters who work between signed and spoken languages or codes, generally between deaf/hard-of-hearing, and hearing people.

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HOVRS.

PA Labor and Industry Celebrates May as Better Speech and Hearing Month

"May is the
perfect time to start.us,
PA Keyword: Disability Services .

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The service, which was launched a year ago at the National
Association for the Deaf conference in Kansas City, provides people who are
deaf or hard-of-hearing access to the public phone network, enabling them to
communicate with hearing callers.

"
May was designated as Better Speech and Hearing Month in 1927, to promote
awareness of hearing and speech issues.

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About Hands On
Hands On VRS is the recognized leader in Video Relay Services, including
both community interpreting and video relay services.
"This Commission has worked hard to help make sure that as many
Pennsylvanians as possible know about 711 and the necessity for people with
hearing and speech loss to be able to connect with each other and the hearing
public," said PUC Chairman Wendell F.
The Pennsylvania Public Utility Commission ensures safe, reliable and
reasonably priced electric, natural gas, water, telephone and transportation
service for Pennsylvania consumers, by regulating public utilities and by
serving as responsible stewards of competition.

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Hands On Video Relay Service Celebrates June as Mac Month

Obray, founder and President of Hands On."
Hands On is currently the only VRS provider that offers a Macintosh VRS
solution.

PUC Announces PA Relay Campaign Increases Awareness About 7-1-1 Service for People Who Are Deaf Hard of Hearing Speech Disabled to Communicate by Phone

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, Hands On Video Relay Service, Inc.
"The Macintosh is a perfect companion to the Hands On VRS product line. For further
information on these events, go to http: //www."
To prevent damage Puckett suggested always wearing earplugs in loud areas,
having hearing screened early and checking with a qualified audiologist and/or
otolaryngologist if you experience any changes in hearing.

CONTACT: Ella Kuratomi, Pennsylvania Department of Labor + Industry ,
+1-717-787-7530.

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Labor + Industry's Office for
the Deaf + Hard of Hearing (ODHH) should be their first stop.
"There are many reasons people lose their hearing," said Kenneth Puckett,
ODHH director. "Prolonged exposure to loud noises, sudden loud noises, aging,
genetics, illnesses and head trauma can all lead to partial or complete
hearing loss, but there are ways to prevent damage . Additional
information about ODHH services is available online at http://www.

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net since March 2004 .
The campaign has traveled across the state and back with a road show
display of information about the campaign and the relay services. HARRISBURG, Pa.

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It really is that simple., The Public Utility Commission
(PUC) today announced that statewide awareness is increasing for PA Relay, the
service that allows people who are deaf, hard of hearing and speech disabled
to communicate by phone with each other and the hearing public, by dialing
7-1-1.pa.

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com. "Our office is here to help people find ways to deal
with those issues."
With offices in Erie, Johnstown, Allentown and Harrisburg, ODHH provides
information, referral and advocacy services to individuals who are deaf , deaf
and blind or hard of hearing, their relatives, friends, physicians, lawyers,
counselors and employers.

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Awareness of 711 significantly increased in rural areas throughout
Pennsylvania, as they were targeted with advertising and earned media during
the second year of the campaign. For those who are
deaf or hard of hearing there are many devices available to assist in
communication such as hearing aids, assistive listening devices, amplified
telephones, captioned telephones, cochlear implants, real-time caption and
video remote interpreting.

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com) has declared June as "Mac Month" and will be celebrating with
Town Hall events at locations throughout the country during the entire month
of June.hovrs. "So many Pennsylvanians are deaf or hard of
hearing, but don't know where to go for help.

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com. This year, 85 percent of CAs noticed a
reduction in the number of hang-ups, up from 82 percent of CAs in 2004. The PA Relay
road show made 35 stops at county fairs, festivals, shopping malls and
community events across Pennsylvania.

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ROCKLIN, Calif. Hands
On is committed to removing communication barriers for the deaf and
hard-of-hearing. Holland, who recently joined Lt.

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Hands On will be hosting workshops at locations nationwide. For more information, visit our website at http://www.parelay.

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We're very
proud to provide VRS to this community, which has been largely neglected by
other VRS providers," said Ronald E.
There also have been more than 200,000 total hits on the campaign website,
http://www.

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, Pennsylvania Labor + Industry
Secretary Stephen M.

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With the attention to detail that Apple gives to its products and the ease of
using Apple's iChat A/V to place a VRS call, deaf and hard-of-hearing
Macintosh OS X users can now easily connect to the hearing world.
"A hearing or speech problem does not have to equate to a life of
solitude," Schmerin added.

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