Openstream 's multimodal Smart Messaging Platform solution using IBM
WebSphere Everyplace Multimodal Environment can provide speech capability
to mobile applications specifically designed for consumer and enterprise
devices with small screens and limited input methods. For example, users
can access information related to executed trades, stock quotes, portfolio
and market news by talking to their devices and listening to what the
system finds. Unicode was chosen
because it provides a way of referencing characters independent of the
encoding of the text, it is being updated and completed carefully, and
it is widely accepted and implemented by industry. "We've combined the most
intuitive features found in Microsoft Word with our own usability innovations
to create an effortlessly easy visual editor."
MadCap Flare combines established, essential Help authoring standards with
a host of new, unprecedented features. Advanced features such as conditional tags and variables allow
authors to easily repurpose content, and automated wizards make it easy to
create a Table of Contents, Index , and Search.

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Openstream is an active member
in the pioneering effort of the W3C standardization process for Multimodal
Interaction and VoiceBrowser development.com.w3. The same approach was later used for Recommendations such as XML
1.com.

About MadCap Software
MadCap Software is just a new name for a group of familiar faces that have
been leading the technical writing community for over a decade.

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IBM today announced that Openstream, Inc., will
embed IBM WebSphere Everyplace Multimodal software into its mobile
solutions platform so users can access information on demand using multiple
modes of input and output, including talking to a device or typing and
tapping buttons on phones, PDAs and other devices. Minimizing interaction time and making
interfaces more natural is critical, given the smaller size of handheld
devices. This paperless and wireless solution gives us the
ability to dispatch technicians, quote pricing, scan inventory on and off
the truck , update pricing through the inventory data base, capture
customers' signatures, accept different payment methods and get it
up-to-the-minute.org/

"Character Model of the World Wide Web - Fundamentals" Brings
Unified Approach to Using Characters on the Web

The World Wide Web Consortium (W3C) has published the "Character
Model of the World Wide Web: Fundamentals " as a W3C Recommendation.
The goal of the Character Model for the World Wide Web is to
facilitate use of the Web by all people, regardless of their language,
script, writing system, and cultural conventions, in accordance with
the W3C goal of universal access. Services provided by the Consortium include: a repository of
information about the World Wide Web for developers and users, and
various prototype and sample applications to demonstrate use of new
technology. The software
maintains the content in pure XML format, allowing users to easily reuse and
repurpose the content to virtually any format, standard, device, or operating
system."
"This is not the complex XML editor that you would expect," said Bjorn
Backlund, CTO and founder of MadCap Software. The software includes complete
project management capabilities with document check in/out, as well as
multi-language support, including Unicode support.com.

linguists typing

Instead, they need to be
able to automatically access it through a range of devices, some smaller
than the palm of their hand. They then choose criteria for
monitoring events of interest and how often to receive intelligence.

IBM WebSphere Everyplace Multimodal Environment software requires no
speaker training, so it can be used immediately. W3C specifications and applications now use
Unicode as the common reference character set.madcapsoftware .


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IBM WebSphere Everyplace Multimodal software is built on top of IBM
Embedded ViaVoice technology, offering multiple options for data entry and
interaction including speech, keyboard and stylus technologies. This type of
easy-to-use common sense approach to business is why we have aligned
ourselves with IBM and Openstream for our field force automation project.

World Wide Web Consortium Issues Critical Internationalization Recommendation

Content can be edited and enhanced using the visual editor, which
is fully configurable for any XML-language using XML schemas and CSS style
sheets .

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Openstream's multimodal Smart Messaging Platform (SMP)
enables businesses to increase productivity by mobile-enabling business
critical data for customers and employees.0.
Some aspects particular to the Web that receive more explanation
in the series include:

Choice of Unicode encoding forms (UTF-8, UTF-16, UTF-32)
Counting characters, measuring string length in the presence
of variable-length character encodings and combining
characters
Duplicate encodings of characters (e.
decomposed)
Use of escape mechanisms to represent characters

Series Documents to Be Completed in 2005

Today's Recommendation is the first in a set of three documents . Other marks are the properties of their respective owners.

alphabet symbols

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0 and CSS Level 2. Users can generate and
distribute content in variety of standard formats, including cross-browser,
cross-platform Help , pure Flash(TM) Help (no HTML), Microsoft(R) Longhorn
Help, Microsoft HTML Help (.

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0: Resource Identifiers ," specifying IRI conventions. W3C Members participating in the Working Group include BBC,
Boeing , Ecole Mohammadia d'Ingenieurs, IBM, Microsoft, Siemens, Sun
Microsystems, and webMethods.

xhtml phonetic



Mobile workers do not have the resources -- time and staff -- to manually
search and monitor a wide range of information. The model allows Web technologies to support text in the
world's scripts (and on different platforms) and to be exchanged,
read, and searched by Web users around the world. It is an international industry consortium jointly
run by the MIT Computer Science and Artificial Intelligence Laboratory
(CSAIL) in the USA, the European Research Consortium for Informatics
and Mathematics (ERCIM) headquartered in France and Keio University in
Japan.

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The innovative multimodal solutions from
Openstream and IBM make it easy for us to satisfy the needs of our
ever-growing mobile customers . Users can import existing content from
a variety of sources, including Microsoft Word, HTML, RoboHelp , and Adobe
FrameMaker.

sampa alphabet

The technology uses
XHTML+Voice (X+V), which is based on approved W3C recommendations.

Business Editors/High-Tech Editors

http://www.
W3C adopted Unicode as the document character set for HTML in HTML
4. However,
applying Unicode to the Web requires additional specifications; this
is the purpose of the W3C Character Model series.

About the World Wide Web Consortium (W3C)

The W3C was created to lead the Web to its full potential by
developing common protocols that promote its evolution and ensure its
interoperability.

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Openstream creates
solutions providing personalized on demand information to professionals who
need to have access to critical enterprise applications and intelligence to
make informed business decisions.

MadCap Flare features a unique visual editor that allows users to compose
content similar to how they would in Microsoft(R) Word(TM).

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Heightened demand for mobile access to information and services requires
the deployment of more mobile friendly applications."

About IBM Corporation

IBM is the world's largest information technology company with 80 years of
leadership in helping businesses innovate.chm), and printed documentation.

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"Thanks to IBM & Openstream multimodal solutions, our service technicians
can use voice commands, typing and tapping on drop down boxes to navigate
through our system.ibm.com on the World Wide Web.openstream., today announced
MadCap Flare, a new XML-based authoring tool that empowers technical writers,
Help authors, and other documentation professionals to compose content in XML
format without requiring any knowledge of the XML language or XML programming .madcapsoftware.

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com. "Providing actionable information to our
clients in realtime whether they are on the move or at their desk is
critical to meeting this goal.

Unicode Brings the Universal Character Set to the Web

At the core of the character model is the Universal Character Set
(UCS).0:
Normalization," specifying early uniform normalization and string
identity matching for text manipulation, and "Character Model for the
World Wide Web 1.

linguistics reads

This
"multimodal" approach helps consumers use spoken commands to access e-mail,
news and Web information on demand and also allows text information to be
converted to speech output for listening rather than reading. A combination of speech and stylus or keypad input can provide
more natural interaction speeding mobile tasks.
"

"Our goal as an online brokerage company is to provide our clients with all
the information they need when they need it," said Narashimha Shenoy,
Executive Director, OTNDIRECT.

linguists ascii

Additional information about Openstream's products and
solutions can be found at http://www. It
provides a well-defined and well-understood way for Web applications
to transmit and process the characters of the world 's languages.

Industry Leaders Key in Development of Character Model Series

The Character Model was developed by the W3C Internationalization
Activity's Working Group (now the W3C Internationalization Core
Working Group) with the help of the W3C Internationalization Interest
Group.w3. "MadCap Flare takes
a quantum leap forward by offering writers the power of XML without requiring
technical expertise.

phonetic translator


Openstream's solutions using the SMP Rules-engine can make it easy to find
the needed information, help reduce the complexity and help deliver it in a
timely and convenient manner. Please visit http://www.

Openstream is a leading provider of secure mobile Internet infrastructure
platform and applications. MadCap is
home to some of the most experienced software architects and product experts
in the industry, including many former core members of eHelp(R) Corporation,
creators of RoboHelp(R). Learn more about MadCap Software and Flare at
http://www., in the United States and/or
other countries.

notepad phonetic

PRESS RELEASE IBM and Openstream Help Make It Easy to Access Information on Demand by Talking Tapping or Typing Into Handheld Devices



g.org/


optionally linguists



"As a leading company in HVAC business for 38 years, we are constantly
looking to increase productivity of our excellent team of field-technicians
and trim costs, without having to turn our field-force into computer
programmers," said Wade Mayfield, Vice President, Thermal Services, Inc.

New Specification Clarifies Character Usage on the Web

As the number of Web applications increases , the need for a shared
character model has become more critical. Unicode is the natural
choice as the basis for that shared model, especially as applications
developers begin to consolidate their encoding options. To learn
more, see http://www.

The International Phonetic Alphabet is the set of characters and diacritics used by linguists to transcribe speech in any language.

symbols previously



Users select sources, applications and presentation methods such as speech,
visual-text, SMS, e-mail and others . Drawing on resources from
across IBM and key business partners, IBM offers a wide range of services ,
solutions and technologies that enable companies to take full advantage of
the on demand era .

About Openstream, Inc.

Openstream and Delivering Intelligence are registered trademarks of
Openstream, Inc. Topics include use of the terms
'character', 'encoding' and 'string', a reference processing model,
choice and identification of character encodings, character escaping,
and string indexing., precomposed vs. MadCap Flare Empowers Technical Writers With XML

SAN DIEGO, MadCap Software, Inc.

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In development are "Character Model for the World Wide Web 1.
Interested parties can register to receive a sneak preview version of
MadCap Flare or sign up for the MadCap Flare beta testing program at
http://www.

previously reads

Openstream is headquartered in
Somerset , New Jersey with an ISO 9001 Certified Development center in
Bangalore, India.
This architectural Recommendation gives authors of specifications,
software developers, and content developers a common reference,
enabling interoperable text manipulation on the World Wide Web. More than 350 organizations are Members of W3C.
"In my decade of work in the technical communications industry, I have
never seen a more revolutionary authoring application," said Mike Hamilton,
vice president of product management for MadCap Software.

symbols outputting

Openstream offers Enterprises, Communication
Service Providers and Financial Institutions worldwide a suite of
cost-saving and brand-loyalty-enhancing mobile applications that implement
personalized services in a multimodal environment, using wireless and
speech technologies . It
builds on the Universal Character Set, defined jointly by the Unicode
Standard and ISO/IEC 10646.

MadCap Software Introduces New Help Authoring Tool



MadCap Software, the MadCap Software logo and Flare are trademarks or
registered trademarks of MadCap Software, Inc.

ipa generating

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