He also served as Director of
FSS' Property Management Program. Aspect has demonstrated that Uniphi Suite is an innovative addition to
the IP industry that is superior in its application.

officials homeland

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"Customer Interaction Solutions recognizes the key role technology plays
in successfully managing a complex contact center as it explores the world of
IP," said Brian Gentile, senior vice president and chief marketing officer at
Aspect. "Uniphi Suite empowers managers with the ability to view and control
the enterprise from a single point of control, making the job much easier for
businesses .

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"I have enjoyed my career at GSA, in particular, working with the
associates of FSS," said Deputy Commissioner Les Gray. Aspect's global customer base includes more than two-thirds
of the Fortune 50 and leading corporations in a range of industries, including
transportation, financial services, insurance, telecommunications, retail and
outsourcing, as well as large government agencies .

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The company's leadership is
based on two decades of expertise.

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communities.

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General Services
Administration's (GSA) Federal Supply Service (FSS) Deputy Commissioner, Les
Gray, is retiring June 3, 2005, after 34 years of government service. "He
represents the finest attributes of the career civil servant. The system supports both IP and PSTN switches and
offers a big-picture view of operations with a single point of control across
the enterprise., with offices in countries around the world.

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Aspect Uniphi Suite Earns IP Contact Center Technology Pioneer Award From
Customer Interaction Solutions Magazine

SAN JOSE, Calif. "Contact center
applications , with the aid of IP, have enabled functionalities that allow
companies to do things about which they could only dream a few short years
ago.

procurement governing

GSA acquires, on behalf of federal
agencies , office space, equipment, telecommunications, information technology,
supplies and services."
Winning its fourth industry award for excellence since its release in the
fall of 2004, Uniphi Suite offers a fully integrated set of next-generation
contact center applications that delivers a wide range of contact center
functionality.

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FSS Deputy Commissioner Gray to Retire

About Aspect Communications
Aspect Communications Corporation is a leading provider of contact center
solutions and services that enable businesses to manage and optimize customer
communications .

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Aspect Communications Recognized for Outstanding Innovation and Leadership in Contact Center Industry

"We've been covering call center technology for more than two decades and
felt that it was important to recognize the 'best of the best' leaders in the
growing area of IP," said Nadji Tehrani, executive group publisher and
editor-in-chief of Customer Interaction Solutions.

NOTE: Aspect, the Aspect logo and the phrases and marks relating to other
Aspect products and services discussed in this press release constitute one or
both of the following: (1) registered trademarks and/or service marks of
Aspect Communications Corporation in the United States and/or other countries
or (2) intellectual property subject to protection under common law
principles .

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It also plays a key role in developing and
implementing government-wide policies. Uniphi Suite can save them time and money for greater ROI and
profitability.

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"Les has been my partner in directing the activities of our 3,000
associates for nearly five years," said FSS Commissioner Donna Bennett. GSA's 13,000 associates provide
services and solutions for the office operations of more than one million
federal workers in more than 8,000 buildings the government owns and leases in
2 ,000 U."
Referred to as "the standard industry source" by Fortune Magazine and "the
bible of the industry" by The Wall Street Journal, Customer Interaction
Solutions advises call center managers and senior executives on the most
important technologies, services and methods and how they affect call centers
and the industry at large.

innovation zines

Aspect is headquartered in San Jose,
Calif. All other names and marks mentioned in this document are
properties of their respective owners.

innovation zines

Gray has served as FSS Deputy Commissioner for nearly five years. He
first joined GSA in 1971 in the National Capital Region's Administrative
Services Office and has spent most of his federal career serving in various
leadership positions in the FSS Fleet Program. Its open standards-based software operating environment
incorporates communication routing, data integration, advanced speech,
reporting and analysis .

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WASHINGTON, The U. "I look forward to the
next chapter and maintaining these friendships that I have made at GSA.

extraordinary encouraging

, Aspect Communications
Corporation (Nasdaq: ASPT), a leading provider of enterprise customer contact
solutions, announced today that Customer Interaction Solutions magazine, the
leading publication covering CRM, call center and teleservices since 1982,
honored Aspect with its 2005 IP Contact Center Technology Pioneer Award,
hailing Aspect(R) Uniphi Suite as "superior in its application .

quarterly officials

"

GSA is a centralized, federal procurement, property management and policy
agency, created by Congress to improve government efficiency and help federal
agencies better serve the public.

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