(Logo: http://www.sykes.

coverage middle

researchandmarkets. Replay of the conference call via the Internet will be
available at this location for one week.

provide continent

newscom.

motorsports geographic

com/reports /c14503) has announced the addition
of World Telecom Service fixed, mobile, data + Internet to their
offering. SYKES also provides various enterprise
support services in the Americas and fulfillment services in EMEA, which
include multi-lingual sales order processing, payment processing, inventory
control, product delivery and product returns handling.

geographic africa

DUBLIN, Ireland, Research and Markets
(http://www.

Includes links (and subcategories) to sites focused on motorsports for a particular geographic region, continent or country.

athletes continent

com/cgi-bin/prnh/20040820/RESEARCH )
This report looks at the challenges and key trends in this market, which
include:
- market and technological trends; the state of international regulation
- telcos positioning and strategies, ranking the worlds top 50 telecom
groups

Market dynamics up to 2008 are analysed:
- by sector: fixed telephony , data, Internet and broadband
- by geographic zone: North America, Western Europe, Asia-Pacific ,
Central and Eastern Europe, Latin America, Africa/the Middle East

The top 50 telecom group strategies are explored and broken down into:
- strategic profile, recent events, international development, financial
results, operational data

Quarterly updates are also provided which include:
- summary report of the overriding trends each quarter
- updated market data and forecasts
- monitoring of the leading carriers

In addition this report provides detailed analysis of markets and
operators strategies.

continent middle

The report looks at the strategic positioning of telecom
services operators and includes quarterly monitoring of markets and operators

Topics covered in this report include:
- Main Issues at Stake and Key Growth Factors
- Market Forecasts up to 2008
- Market Analysis by Country
- Company Profiles

For more information visit
http://www.sykes.

coverage africa

middle continent

Sites that are typically included provide coverage of all motorsports for a particular country drivers, athletes, and teams covering Formula One to motorcycling racing to drag racing and karting and everything in between.

middle karting

researchandmarkets.

About Sykes Enterprises, Incorporated
SYKES is a global leader in providing customer contact management
solutions and services in the business process outsourcing (BPO) arena. SYKES
provides an array of sophisticated customer contact management solutions to
Fortune 1000 companies around the world, primarily in the communications,
financial services, healthcare, technology and transportation and leisure
industries. For additional
information please visit http://www.

middle sports

racing central

Research and Markets: Challenges and Key Trends in the World Telecom Service Market Examined

com .

africa athletes

Sykes Enterprises Incorporated to Webcast Fourth Quarter 2004 Financial Results and Provide First Quarter and Year-End 2005 Outlook

Eastern Standard Time to discuss fourth quarter results, as well as
first quarter and year-end 2005 outlook.

sports continent

drag subcategories

The discussion will be carried live
on the Internet and can be accessed via SYKES' web site at
http://www.

africa particular

subcategories drag

TAMPA, Fla.m.

motorcycling athletes

com
Fax: +353 1 4100 980

SYKES' management team will conduct a conference call on March 15, 2005 at
10:00 a. Headquartered in Tampa, Florida, with customer contact
management centers throughout the world, SYKES provides its services through
multiple communication channels encompassing phone, e-mail, web and chat.
Utilizing its integrated onshore/offshore global delivery model, SYKES serves
its clients through two geographic operating segments: the Americas (United
States, Canada, Latin America, India and the Asia Pacific Rim) and EMEA
(Europe, Middle East and Africa).

focused motorcycling

com/reports/c14503

Laura Wood
Senior Manager
Research and Markets
press@researchandmarkets.

included karting

included motorsports

SYKES specializes in providing flexible, high quality customer
support outsourcing solutions with an emphasis on inbound technical support
and customer service.com .

particular sports

middle teams

racing athletes

, Sykes Enterprises,
Incorporated (Nasdaq: SYKE) ("SYKES" or the "Company"), a global leader in
providing outsourced customer contact management solutions and services in the
business process outsourcing (BPO) arena, announced today that it will release
financial results for the fourth quarter ended December 31, 2004 on March 14,
2005, after the market close.